I am very statisfied with crazy egg, it helps me to disvover things about my website that I did not know before, it would be really cool if the pricing would have been a little bit cheaper.
The free trial is pretty long and it gives you the possibilty to understand if it is a good product for you
I've used CrazyEgg for a while now and I like that it actually provides you some meaningful information on your website. You can do a lot of good stuff with the data that you're given because it is a visual type of report. I like that you effectually see what viewers are seeing. I have paid for the paid version and it was fine. I eventually found out that I don't need it and I canceled it and there was no problem with getting the service stopped. So overall the site is pretty decent and the customer service interactions I had with them were okay as well.