CraftsVilla

I have been purchasing my ethnic essentials be it suits to accessories to home decor from www.Craftsvilla.com and every time had been very satisfied with the product quality and fit. The packing of the product is also taken care of.

I am very upset with the way they treated me. First they harassed by giving a product not matching the description. Then on return, they fought on making the repayment - adding clauses for repayment (eg. If order is below 1000rs then money wont be repaid on bank - you will have to buy something else on craftsvilla). I would strongly ask people to stay away from this company - a fraud, non customer friendly and poor product quality

Friends do not accept fake parcels, if someone pings you saying they are from craftsvilla, giving u discount and asking u to accept parcels which does not contains craftvilla logo on it. Please accept only the parcels which has the logo on it, else u will b cheated. Be careful. Many people face this due to which they have bad experiences with Craftsvilla. The real products are actually worth buying.

I bought semi stitched salwar suit in light blue, I received Unstitched, plan cloths with no design no work in gray color, after requesting for return they said delivery not available, if I want to return than with in 4-5 days i should delivered it to it's original location if not than they will consider it as sold.
I would suggest not to buy any products from here. All fake design and products updated, not have any quality and service.
Bad site to visit. Totally fake image, products and services. Time waste totally.

Canceled an order on 3rd (when it wasn't dispatched) > It still got delivered under new shipment ID on 6th November >> Cancelled it with the delivery person >>> Haven't received my refund yet.
Craftsvilla's customer care number is never reachable and all their mails are just copy-pasted. I think they are just inflating revenues to show their investors.
*** This is not a review for their products but a review for their useless customer care.

Please do not use this website. Never order anything from this website as they take money and returns the worst quality product.
I was checking this website and found a Suit( Kurta) catalog and purchased that. When it was delivered to me it was of very worst quality. So I returned it. I paid 1700 rs for it, In spite of refunding money to my bank account they credited it into wallet, and from wallet you can not redeem this amount. You have to use that amount for craftsvilla only.

Craftsvilla
My mom had purchase 2 dresses from craftsvilla via online and had already paid the concerned amount.
Had to return them as was not satisfied. She was told then that money would be refunded in 2 days.
It has been over 2 months now and have called them hundreds of times but my money is not yet refunded to my account.
Very unsatisfactory experience with this group, I would strongly recommend everyone please don't waste your money shopping from and I am still waiting for my money if still not refunded m gonna take this to consumer court