The Cosrea folks did absolutely mind-blowing work on my custom Iron Man armor with LED lighting and automatic faceplate. This was my dream costume and was a pretty tall order. They made the customizations to the color and finishing exactly to my spec. Their communication was excellent during the production process and they took a lot of extra care into the packaging and handling when it shipped. 10/10 would recommend, especially for custom requests!
I just got a fairy theme dress for a birthday event from this site and it's perfect. The fabric is top notch and I am very happy with everything. I am definitely gonna order one more for my sister, she will be loving it. Thank you Cosrea, especially for the fast delivery.
This company has taken almost $600USD from me for and order that was not as specified, broken, and missing items. They refused to do anything about it, mocked and insulted me, and are using stolen pictures. AVOID
I ordered a dress from this site for a convention, and provided them with a specific deadline. They said that they had shipped my order and it should come before the deadline, and sure enough they ended up getting here ahead of schedule. Very impressed with these guys!
Quality and great service! Cosrea delivered my Halloween costumes on time. It was my first time to order costumes online and I was a bit skeptical about the sizes mention in the size chart whether they are accurate or not. But, as soon as I got them, my kids tried their costumes and the sizes were perfect. Plus, the fabric is super soft and comfy. Great job!
I was really impressed by the beautiful custom princess dress I received from the awesome team at Cosrea. It came fully embroidered and made with nice heavy fabrics. The fit based on my measurements were good, the skirt was a little big but a simple modification made it perfect. Very happy with product, highly recommended for serious cosplayers.
I ordered a beauty and the beast costume with a deadline of 10/20/17. I specifically asked if this deadline would be a problem. I followed up with an email with a week to spare. They assured me it would be shipped in the beginning of the week and would arrive by 10/20. On Wednesday, I contacted them for an update. They blamed DHL for the delay because they were swamped. This was all a lie since they had not shipped the costumes. As of today, they have not shipped my costumes. They are completely unprofessional. There is no number to contact them only an email. There is poor communication and an uncertainty that these costumes will arrive.
They promise something they can't keep. At this point, where am i going to get a costume within hours of the event?
The Anime Costumes are so lovely and I consider myself a bit of an anime enthusiast. I ordered one of them for the Anime theme party at my house. I am really impressed with such quality services and super-quick delivery. Wow!
Ordered a costume at the beginning of July for a con that was at the end of August. Confirmed with them that timeframe was fine and they promised I'd receive it mid-August. Costume came Sept 1 and had to wait for it to even go to the con.
On top of that costume was tacky all over, zippers installed incorrectly, everything was incorrectly sized, nothing was customized to measurements, poor quality all around. Did not match photos provided.
I emailed asking for a refund and they took weeks of back and forth to give only $150 of a $730 order for something that was late, not customized, did not match photos, and was poor quality.
I would not order from them again.
Thank you so much for taking the time to leave us a detail feedback.
We are really sorry it took us a while to find this website and see the review and feedback
You left for us.
And most importantly, we do apologize most sincerely that your order didn't arrived in time and
That it caused both frustration and trouble for you.
As a small workshop, we do create and hand-make each order when we receive it. Especially
So if it is a order with customization requests.
And therefore, many orders does require a production time frame.
We are working on our turnaround time by ensuring every order is now ship through air express services and that if the requested
Deadline date is rush, we reach out to let our customers know in advance the expected ETA.
We do apologize very sincerely that at the time when you shopped with us, that the experience was not satisfactory.
We couldn't locate your full order information via this platform.
But if you did experience any issue with the refund, please contact us directly with your order number and our team
Would be glad to assist on making sure it is handle correctly.
Thank you again, if there are anything else our team can help with, please don't hesitate to let us know!
Thanks for the free shipping, Cosrea! We had a skit competition and our theme was Marvel. We ordered the cosplay costumes of every character for our crew and they all arrived on the scheduled date. The best part, they were perfect in size and comfiness level was 100%. Wow.
Overview
Cosrea has a rating of 4 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Cosrea ranks 4th among Cosplay sites.
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- Atlanta, GA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for taking the time to leave us a detail feedback.
We are really sorry it took us a while to find this website and see the review and feedback
You left for us.
And most importantly, we do apologize most sincerely that your order didn't arrived in time and
That it caused both frustration and trouble for you.
With international packages and custom clearance procedures, sometimes packages do get delay.
Even though very rare as the carriers we choose to work with are all very good with their handling time and know that every
Package is time sensitive.
But unfortunately sometimes it does happen.
You are absolutely right that we need to take as much of the responsbility as our shipping carrier when a package
Arrives late and we do.
We now try to watch closely on our production time frame, especially with orders that have custom requests.
Making sure that we give sufficient shipping and handling time in between and leave *padding room* for any possible carrier delay.
Especially with orders that have custom requests, which may take longer to complete. (ex: embroidery requests).
We still have very much to learn and your feedback helps us do that, we do very sincerely thank you for that.
We do apologize very sincerely that at the time when you shopped with us, that the experience was not satisfactory.
If there are anything else our team can help with, please don't hesitate to let us know!