It has been 8 Months since I have paid for my order and still nothing has been delivered. After multiple emails to support they only replied twice. After 4 months of complaining they suddenly gave me a false tracking number which doesn't work on any shipping company or Universal tracking websites. They stole my money and probably does this to many clients. Imagine if they stole $300 from 10 people everyday.
I will stay away from this company
Most other foreign suppliers have changed to show all prices in the local currency - not Chinavasion. Although their prices look good initially, once you get to the bottom line the figure changes to convert to US dollar. This is not so with your competition - a good reason to update or lose to them.
I bought a Drone and 2 spare batteries at a cost of £70, the Drone arrived with no battery and the 2 spares never arrived. After months of emails they have refunded £22 for the 2 batteries but refuse to take the Drone back and issue a refund. Terrible experience, avoid them
Ive been dealing with them long time very good companyalways ship fast easy to track and support staff very good
I recommend to anybody that wants good products at great prices, not many companies like this
My 4-star rating is for "simple" products where the specs are not too complicated like a flashlight or a HDMI to USB capture device.
But when it comes to more complicated products such as laptop pc's or phones or tablets, the product specs are almost always lacking in completeness. I shy away from purchasing these products (even when the price is enticing) because I want to avoid disappointment upon receipt and the difficulty of shipping back to the Chinavasion supplier.
Why risk your money on a 50/50 shot. Chance of your order arriving, and being undamaged, and being the right qty and not being broken/damaged is probably 50% at best.
Only this that you can count on is the customer service not caring.
I have purchased some stuff off this site and most things do (& some don't) work but prices are not too low either - which is either a good or bad thing depending where you are coming from.
One of the better sites but not perfect.
Very secure, reliable and trustworthy. I have been using this company now for a number of years and so far the service is second to none courteous business like staff who are quite knowledgeable about their products, very helpful, kind and spontaneous. And above all, very anxious to deliver good customer service.
Good products, good track and trace, but forget warranty or after sales. I ordered a rugged phone, it fell out of my boys pocket and the screen broke. No replacement unit provided, just the offer to send a sheet of glass. Hmm.
No cooperation from their return dept.
I got a return voucher number, shipped the defective tablet back to them, but they say they never received it.
Do yourself a favor and don't deal with this company.
There are plenty of honest merchants out there.
This doesn't seem to be one of them.
Answer: Yes, as per regulations in different countries you need to pay the custom duty/import duty on the goods ordered.
Answer: Well, I wrote one of those reviews and I'm not lying. These people are so bad they redefine the word bad. I've never written a bad review in my life. Some of the stories I've read since then are beyond belief. They have a system set up to take your money that works better than a room full of lawyers.
Answer: They pay for the good ones. I've confronted a couple of people and no one denies it. One girl did a youtube vid and she admitted it. They are a crafty, deliberately evil company. They won't answer these questions but they monitor these sites. When I hit 1000 views they offered me a refund, said they would make an exception. I let them give me part of my shipping ($26) but I think I'll use the tablet for target practice. Because they quickly changed and said "if they couldn't repair it" and "wouldn't I prefer $50 store credit?". A condition of my getting a return was to take down this review, I have the email.
Chinavasion has a rating of 3.2 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chinavasion most frequently mention and good products. Chinavasion ranks 22nd among Wholesale sites.