How would you rate CDJapan?
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Mexico
1 review
0 helpful votes
Follow Bruno G.
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So far my experience making purchases at CD Japan has been a great experience, they offer some of the best prices out there and their customer support is top notch. I look forward to keep being a happy client in the future, don't hesitate making business with them!

Date of experience: March 7, 2022
Malaysia
1 review
1 helpful vote
Follow David Ramesh M.
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Pleasure doing business with CDJapan
January 13, 2022

Shopping experience has been a pleasure with CDJapan. Spot on shipping and always communicate if there is any changes or delay. Reasonable pre order prices and not to mention the best of all they reward customer with additional bonus points based on their items shipped throughout the year. Their sales and bonus coupons is also a welcome addition. Customer service is also prompt and efficient based on my experience.

Date of experience: January 12, 2022
North Carolina
1 review
1 helpful vote
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Customer for Multiple Years
May 16, 2022

I have used CDJapan for a few years now to pre-order goods for the Japanese music projects I love. Using the site is really intuitive in my opinion. Customer service is always very kind and eager to help. When I pre-order items they always arrive on the day of the Japanese release or a day after, which is amazing to me. Everything is always packaged for safety and I have never received a damaged product. I absolutely cannot recommend CDJapan enough. I love their service!

Date of experience: May 16, 2022
Singapore
1 review
0 helpful votes
Follow Michalithgow Y.
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Excellent place to purchase vinyl
May 13, 2022

CDJapan is a great place to buy vinyl. There were occasion where I couldn't get what I wanted but it was because I was too late to make up my mind if I want to get a particular title.
I would like to encourage the team for making every effort to secure a pre-order and delivering the final product.
To be honest, the experience is actually better than some big names out there.

Keep up the good work team!
Cheers!

Date of experience: May 13, 2022
Illinois
1 review
0 helpful votes
Follow Wes H.
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Fantastic shipping and solid prices!
August 2, 2023

CDJapan has a huge number of items that you can't get easily in the United States, and they still manage to have solid prices and consistently deliver sooner than I expect. It's my go to site for all things importing. If you are looking for a soundtrack CD or other piece of JP media that isn't frequently shipped to the US, there is a very good chance they will have what you need. My most recent order was a pair of Xenoblade Soundtracks, which were delivered a day before the release date and just two days after shipment with great packaging. I really can't recommend these guys enough!

Date of experience: August 1, 2023
Connecticut
1 review
0 helpful votes
Follow Susan L.
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I can't say enough great things about CD Japan. I have been a loyal customer for several years, and I have never had a bad experience. I trust them 100% every time I place an order. My CDs and DVDs arrive in perfect condition, I have never had to return an item. They are very generous with coupons and rewards points that allow me to save money on the music I love!

Date of experience: October 7, 2022
New Zealand
1 review
1 helpful vote
Follow Stephen W.
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It has always been both painless and a pleasure to deal with CD Japan. If I ever have the privilege of travel to Japan, I will be getting my travel WiFi through CD Japan too.
CD Japan is nothing short of *fantastic*.
Ordering is easy.
Information is useful.
Customer service is second to none.
Packaging and delivery options are second to none.

Date of experience: March 9, 2022
GB
1 review
0 helpful votes
Follow DAVID B.
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I have been a CDJapan customer for 10 years, since 2012. They are my go-to store for J-Pop/Idol goods (CD's/DVD's/Blu-ray's/Books) and I've always had excellent service from them.

Items always arrive in good time (I normally select a delivery option that lets me track the order) and well packaged so I've never had any issues with any of my orders.

Shipping prices have increased recently due to Covid, and now the crisis in Ukraine, but still seem reasonable to me.

I've also used their proxy service which I've found extremely useful if I'm trying to source a rare item.

I'm looking forward to another 10+ years with them!

Date of experience: May 14, 2022
France
1 review
0 helpful votes
Follow Lara P.
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The best website!
January 18, 2023

CD japan is the best site that i know for cds, dvds and goodies exclu japan.
Everything is perfect whether it is the Price, the delivery methods, the availability of the products etc...

Their customer service is the best!

The best asset of the site is their proxy service which allows you to order goodies (cds etc...) Available on other japanese website.

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Couldn't be better!
January 15, 2022

Great seller! Been buying from CD Japan for years, from their online shop and more recently through their proxy service. Always excellent service, items always packed with great care, and their proxy service has been able to buy everything I've asked for. Couldn't be better!

Date of experience: January 14, 2022

Overview

CDJapan has a rating of 4.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDJapan most frequently mention and customer service. CDJapan ranks 3rd among Anime sites.

service
20
value
20
shipping
20
returns
12
quality
20