CCS

I ordered some shorts to be delivered in time for a friends birthday. Not only did I not receive a confirmation email I also never received the shorts. CCS.com had no problem charging my account for the shorts that never showed up. I have emailed them several times and still have not received a reply. There is also no actual number you can call to get help. I am going to know contact my credit card company to do a reverse charge. This website must be a SCAM, do not order from it!

They had everything my family wanted for skateboarding and starting to accumulate gear for the upcoming snow season all in one place. I had an issue with my order, and they responded to me and fixed it within 24 hours. Companies that listen and hear their customers are the best. These guys are A+ in my book, and I will be shopping here again.

They cancelled my order after I was waiting for my shoes for week and never told me why. I've emailed them multiple times and they won't respond. I talked to someone on their Instagram but he told me to email customer service which I already did multiple times with no response, so that was no help at all. Don't recommend ordering from them.

The worst customer service i have ever seen in my life. Messing up orders partial refunds and beyond all of that they treat their customers like a pile of $#*!e.
$#*! u CCS! Never ordering again from u.

I buy from ccs all the time. I am a ccs+ member which boasts free 2 day shipping amongst other perks. Sometimes it takes up to four but that depends on when you purchase it (ie weekends) not a big deal though. Orders cannot be changed once confirmed. I ordered the wrong size shirt and tried to change it but it was too late. Not a huge deal as I was able to send it back for the refund, just a little inconvenient. If there's low stock on a product they show how many are left in the inventory. I did order one shirt that said only one was left and received an email that said they were actually out of stock. Just highlighting the negatives because that's what most are concerned about. As I mentioned before, I order from them all the time and those were the only less than stellar interactions I've had.

I bought 2 pairs of sneakers and the package was lost in shipping. They refuse to give me a refund. They offered a gift card but there is nothing I want from this vendor I would not ever buy anything from a company that doesn't even have a phone number to call.
Beware.

They purposefully ship their packages using a shipment program that does not allow the receiver to file a lost package claim, but does allow the sender to file a lost package claim. If the sender files a claim, FedEx is willing to discuss a refund. CCS lies to customers and tells them they are not able to file a claim with the chosen shipment program, but FedEx themselves said that was "bull$#*!."

Also, be warned, this company, despite advertising easy, free returns, doesn't give refunds under any circumstances, no matter who is at fault. They act like they are doing you a favor by giving you store credit, but have very little stock in each item, so make it impossible for you to repurchase the item you bought in the first place.

THIS IS 100% A SCAM

Used the service, the price for the service was misrepresented. I was told verbally on the phone that it is $55 per hour and the crew consisted of 4 people. I did not expect them to clean our 3 bedroom 14 hundred feet house for 5 hours and charge me over a thousand dollars, because it turned out that they charge per the crew member per hour... When I went to check after 4 and half hour on the progress they were "almost done". Please do not make the same mistake I made. Do the hourly change is $220 and none of the crew speaks English. They held the phone our to use Google translate when each of us had to communicate. I am appalled with the service.

1st, says they have grip tape online, puts in the order with 2 day shipping, somehow doesn't have the grip tape available even though the website says it was available. 2nd, got an almost board with a giant air bubble in the concave where the nose of the board is, 3 got a habitat board, that had scratches on it like it was scratched against something already and had grip tape scratches on it too…. $#*! CCS. Don't waste your money there.