Canon

I purchased a Canon EOSR7. I have been working with it for over a month now.
This is a grossly overrated and overpriced piece of junk.
Not user-friendly.
Terrible customer service. I called three times and was not able to get any help.
There is no easy way to get your photos from the camera to your computer, where you normally want your pictures to go.
They have an okay app for your cellphone, but it is not necessary.
The owner's manual is garbage, poorly written and frustrating.
I thought I would buy a new camera; my old canon was 15 years old, that it would be better. I'm back to using my old camera.
This is the last canon product I will buy.
I have the same issues with my canon printer.
It is a shame; they used to make good products.

Canon makes products that tend to break down fast, especially printers! Sadly, I've had two that broke well within the 3 yr warranty Canon allows.
Canon also has the worst support process ever! Although you get a 3 year warranty, even after having to register your products, but when the junks breaks down you must supply a receipt!... Who still keeps receipts?! Both times I received some random error that I could not personally fix. It seems a little strange to receive error messages that can't be corrected by the customer! Hmmm!... I wonder how many others Canon has trapped with these tactics... guess its a way to make money! So sad! Lesson to learn, hold on to your receipts!

After being a sports photographer for over a decade, wanted to try a small camera (a slr with giant lens gets a little heavy). Got a brand new sx740hs with high expectations. HORRIBLE camera. Pixilation with the slightest zoom. Colors were basically non existent. After maybe 100 clicks was advised to send in to Canon to repair. They didn't even look at my camera because within minutes I received a return… of not my camera but a refurbished one with potentially a gazillion clicks on it. Who does that? My shiny new camera was replaced with a dingy scratched one. And not one single phone call to discuss this ridiculous decision. I'm not even going to test it… selling on eBay and will be dammed if I ever buy a single canon product in the future. Shame on you Canon!

Over all I am really happy with this little printer! I would recommend it to anyone! If you needed a high volume printer for big business, this is probably not that but for home office or photo enthusiasts who just need an awesome photo printer/copier/ scanner… I didn't regret buying it.

This review is regarding a canon product.
I bought a canon RP 2 months ago and now. The touch is not working now. I just send it to the store because it is under a warranty. But after 10 days of waiting, they said they have received a damaged part (I mean this is the worst thing. Canon suppliers didn't check the part or accessories while sending. Also, I'm having trouble I have to do a photoshoot. Now I have to say to my customers. This is all about reputation). Still, they said to wait for 1 week at least I mean they are not stuck on their words. The worst thing that has happened to me. I just give a 0.5/10 to canon products and its facilities.

I raised service request as printer error.
They send a engg who I fee just know cleaning and limited knowledge to fix issue.
In printer sensor was loos and getting tear out and he know this very well.
Even I asked him if any part replacement do that but he just placed the sensor and test single paper.
The movement he left immediately I given 20 page doc printing and it's again same issue.
I called and asked why he didn't tested and if part replacement needed why he didn't suggested.
Because to do that he has to visit house again.
So this guy just did a quick fix and created mess. I asked him to come and look then he didn't ready and fixing.
Customer care is again asking to open new ticket and pay them for same issue which is still open.
Look like canon customer care and there center are cheating customers.

I have had to make about 3 calls to canon in the past week (to resolve my mistake). Every time, they have been insanely helpful and extremely patient and polite. I genuinely enjoyed the whole process. Shoutout to them for hiring quality representatives and training them to resolve issues quickly.

I volunteer at HelpOwl.com (under the name Odin) to assist folks with a broad range of products including the widely used Canon products. For many years Canon's online support was comprehensive and top-notch, maybe the best in the business. For an inexplicable reason Canon has removed entirely that support site and substituted this new one, which is rarely helpful. I've tried by both email and phone to find out what's behind the change, but cannot. Of course you could always phone Canon but after 90 days phone support will probably cost you.