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The company has cultivated a positive reputation for its exceptional customer service and enjoyable experiences, particularly in the context of wine tours in Napa Valley. Customers frequently praise the accommodating chauffeurs, the spacious and comfortable vehicles, and thoughtful amenities like complimentary champagne and water. The value for money is also highlighted, especially for group events. However, some customers express concerns about the hourly pricing structure, which may lead to higher costs for transportation from distant locations. Overall, the feedback reflects a strong emphasis on customer satisfaction, making it a favored choice for celebratory outings.
This summary is generated by AI, based on text from customer reviews
Lovely sun, scenery and of course the wine. Good value, friendly and professional. Wish I was there right now. < SIIIGHHHHHHS>
Great way to tour around Napa Valley without having to drive - I used this company a few months ago and the service was spectacular. The chauffeur was fun to talk with and extremely accommodating. We rented a 16-person limo bus, which was great because it doesn't feel as cramped and the bench seating allows you to face your friends the whole time. They let you to put in your own CDs into the speaker system and also provide unlimited bottles of water (which comes in handy when you are doing a lot of drinking, or if it's really hot outside). They also gave us three FREE bottles of very nice champagne, which we drank throughout the day between wineries. Overall, a great service that truly makes you feel special while you're using them.
California Wine Tours charges by the hour, so if you want, they'll pick you up from San Francisco, but remember that you'll be paying for the commute. We got a discounted rate at $125/hour and maximized our time by having the limo meet us in the morning at the V. Sattui winery. Then we spent the rest of the day doing our own tour by having the limo simply drive us around to the wineries we had mapped out for ourselves.
I highly recommend this service for birthdays, bachelorette parties, or just something different to do with your friends. And for the environmentally-conscious, they just rolled out their new hybrid fleet, so you can feel responsible while getting your wine fix.