Overview
BuyBackWorld has a rating of 4 stars from 214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackWorld most frequently mention easy process, great experience and fair price. BuyBackWorld ranks 4th among Sell Cell Phone sites.
Never used this site before but had a cell phone to sell. Process was easy and prompt. Their communication back to me was frequent and helpful to know where in the process we were. Got check quickly and all is good. Will definitely use them again if I have a need.
Buybackworld had given me a fair deal on used electronics that probably would have ended up in a landfill or just thrown in a drawer. I felt that at least I was getting something for the devices that I could use for something else. It was quick, organized and payout options were great.
I sent in 3 iPads using the label they provided. Waited but never heard back so I emailed them (no phone contact) they emailed back that I needed to contact the post office. I did and usps said it is clear that it was delivered and handed to a person at the correct address. Contacted buybackworld and they disagreed. USPS supervisor called me and said just enter the tracking # and you will see it was delivered along with other packages, shows date/time and handed to an employee. $193 value, no response back from buybackworld. Tracking shows delivered to individual.
This is the second time I've used BuyBackWorld. They sent a box with packing material and when they received it, sent us a check. For us the hardest part was cleaning all the info off the Apple computer.
BuyBackWorld was great because they communicated through every step of the process. They confirmed receipt of the item, they communicate it was being reviewed, and they communicated when the review was completed with the value and the check would be mailed. I would use them again.
They've been holding my iphone for more than 2 weeks, i can't track my phone and i can't reach anyone from their company. I've traded phone in with other online company and usually i get paid within a week! What takes them so long? What made no one to respond my email & phone calls? I would call it scam till someone reply me! And if i don't hear them soon, i will take legal actions again your company!
Do NOT EVER use this company. I sent an almost pristine Samsung Galaxy 21 in the box with all the forms books even the headset, All separately wrapped. I purchased the phone 100% cash but they claimed there was a lien on it? Suddenly their offer dropped. When i asked them to return the phone i got it back in bubble wrap with not one accessory or even the box and charger. What good is it now?
Take my advice throw your phone out the car window rather than use OC Buy back
I was amazed with these guys. They made me an amazingly reasonable offer, provided shipping labels, and had a system allowing me to track as my items were inspected, etc. I received my check less than 2 weeks after I sent the items off. Excellent!
I was a little skeptical at first, but everything worked as they described. You're not getting a lot for your goods, but it's better than throwing them away.
I recently wanted to sell some of my things but they sent me a box with insufficient postage and they mail service almost charged me 35$ and then they say its a "new service" and that the United States Postal Service is just wrong. When Pressed further and wanted to get a FedEx label they did not respond. So I just decided to keep my things rather than suffering from a scam. Don't use this company ever they are very shady.
We're sorry that the USPS label did not make it to you and apologize on behalf of the USPS. The USPS has our account details on file and any difference in postage owed should be debited from our account so shipping remains free to you as the consumer. In the future, if you ever get charged for shipping, simply let us know and we will gladly credit you the reimbursement.
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- Plainview, NY, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your transaction didn't go as quickly as you wished, but we are glad to know that you were able to turn your old product into cash.
We will work on improving our payout times and hope to service you again in the near future.
Thanks again for the feedback.