Burlington Coat Factory

Burlington Coat Factory

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How would you rate Burlington Coat Factory?
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Oklahoma
1 review
1 helpful vote
Follow Patricia R.
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You can have money on you to go shopping at Burlington coats. But you cannot shop, for being targeted for being a shoplifter. Even though they have no proof. They will stalk their buyers while they are trying to shop. This is unappealing to customers. Unless they actually see someone stealing. They should not have a right to just go around stalking their customers. It should be against the law. Because people should feel welcome, when they go to a store to shop.

Date of experience: July 9, 2024
Tennessee
1 review
0 helpful votes
Follow Keisha C.
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Terrible customer service. The store is dirty, no organization. Workers are rude. One of the workers was very hateful and when she was called out she didn't like it and called the so called security guard. Who approached us with an attitude. Didn't want to hear what the employee had done or said. We left the buggie with our items we had planned to purchase and was headed out, he continued to follow us all the way outside, and cursed at us.
Never again! If we ever go back to a Burlington store, you can bet it won't be this one.
Worst and most humiliating shopping experience I've ever had.

Date of experience: May 11, 2024
District of Columbia
1 review
0 helpful votes
Follow Prince Balengou g.
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Store organization is now a mess with Long lines at the cash register. Worse of all, their cloths,shoes,belts etc... are low quality and do not last longer anymore. I don't think i will be shopping there anymore!

Burlington Post Pandemic has become trash!

Date of experience: October 23, 2023
Pennsylvania
1 review
0 helpful votes
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Bad Attitude Employee
December 2, 2022

I do love shopping at Burlington, so a bad experience won't make me go elsewhere, but I feel it's absolutely necessary to leave a review. The cashier I just had was so miserable. There was no hello or goodbye, nothing. She did whisper me my total. It's not the customers job to be welcoming. I'm not sure how people get hired with such nasty personalities, apparently that's a requirement these days.

Date of experience: December 2, 2022
California
3 reviews
0 helpful votes
Follow Jessica U.
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They hire people but only give them one day a week for four hours. This is absolutely ridiculous. Me and my mom used to love going there but the past few times the store is a disaster. You can't find anyone on the sales floor. The checkout line is wrapped around multiple isles and when you finally get to check out there is only two cashier's. Someone needs to fix some of these stores because they used to be one of my favorites now I avoid it.

Date of experience: January 30, 2023
Michigan
1 review
0 helpful votes
Follow Boy M.
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Unknown
January 2, 2024

So my kids and niece was finding clothes so this employee Neteisha (with the glasses) decided to announce over the speaker keep your kids with you. So you mean to tell me my kids can't go look for them a couple outfits want be going back there again.I can see if they was yelling screaming not the case.

Date of experience: January 2, 2024
Nebraska
2 reviews
0 helpful votes
Follow Stephen U.
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Witness some I guess manager speaking to a young man working as if he was her child, the embarrassing things she said and did but not once offered to help him im pretty sure he's a minor and I would be irate if it was my child, whoever terry or Terri is on 132 nd and center needs to be retrained or terminated

Date of experience: June 11, 2023
New York
1 review
0 helpful votes
Follow Jose M.
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I shop here often and can see that while the store may be understaffed the employee that are working do their best to make up for it! Friendly helpful staff who do their best to clean up after many customers I've witnessed just dropping unwanted items wherever they please. The staff are very eager to please and are helpful whenever I have needed to ask a question. I may have to wait in line a bit longer sometimes but for the price and curtesy it's worth it!

Date of experience: August 24, 2023
Washington
1 review
0 helpful votes
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Just wow
September 18, 2023

Don't work here I've been here forever I bust my butt and get nothing for it they promote the laziness and they promote 17-year-olds that's only been here for a month it's ridiculous management they talk about you to other employees that they're not supposed to they talk about each other's life when they're not there and when you do do hard work they never praise you they never give you nothing they never give you hours and the people who are lazy and don't do nothing against the hours like something is wrong here they need to be retrained horrible mi

Date of experience: September 18, 2023
Texas
1 review
1 helpful vote
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Racist
December 10, 2022

Burlington had people following my family because we were BLACK! So because I have a large family and we're black they watched us the entire time. So racist, I would never put my career or family on the line for a bunch of junk!

Date of experience: December 10, 2022

Overview

Burlington Coat Factory has a rating of 1.6 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burlington Coat Factory most frequently mention and customer service. Burlington Coat Factory ranks 336th among General Apparel sites.

service
21
value
18
shipping
9
returns
15
quality
17
+8