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Bulk Buys Reviews Summary
Bulk Buys has a rating of 3.5 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Bulk Buys ranks 36th among Beauty Products sites.
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Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
I don't understand why don't you have any free shipping option? I would be okay yo buy more if there was a free shipping option. But you charge more for larger orders!
Fantastic products, easy to order and pay, fast delivery, well packaged. Highly recommend Bulkbuys for all your cleaning needs
I received the product in good condition, there were no scratches or chips, I liked the quality. I recommend shopping here.
Guten Abend. Herzlichen Dank für das Produkt und den Service. Ich arbeite schon seit langem mit dem Laden zusammen. Alles ist zufriedenstellend.
Die Bestellung ist schnell, alle Informationen über das Produkt ist verfügbar, ich mache die zweite Bestellung in diesem Online-Shop, und beide Käufe bitte, Lieferung auf Zeit, innerhalb der vereinbarten Zeit.
Breites Warenangebot, günstige Preise, aufmerksames, höfliches und sachkundiges Personal. Ich nutze das Geschäft seit vielen Jahren und bin sehr zufrieden.
Guten Tag an alle. Dies ist das erste Mal, dass ich bei dieser Website bestellt habe. Ich war sehr zufrieden. Alles ist klar und übersichtlich, die Mitarbeiter sind kompetent und höflich. Prompte Lieferung. Die Qualität des Produkts ist original. Ich werde weiter nach mehr suchen. Ich empfehle es!)))
I ordered on 9th December 2021. I recieved a partial order on the 14 th December 2021.The courier assured me the other boxes were in transit and will arrive asap but its an extremely busy time. Which is completely understandable. I subsequently waited. So reaching out feb 2022 after stikes and shutdowns of post offices and courier services over that time i was met with reassurance of investigating the matter of the missing items. I reached out every month only to get no updates and that they will 'ask the courier and inventory" because customer service couldnt autherise anything. Here we are 16th May 2022 after the 4 different attempts at finding my items 6 months after the order and i have been refused a credit or refund because i submit a claim within 7 days of a non delivery even after showing screenshots of the items still saying the shipment is pending. The blaming of the couriers and the customer whilst keeping my money without providing the product/ credit or refund is all i need to never purchase from this company again.
Hi
John I listed everything I could do. Because I'm a cutie and I think the blue package is nice. I think it's the best
I ordered 240 solo cups for an upcoming event I'm organising and it looked like they were not going to arrive on time. I contacted Customer Care and received the most outstanding service from Lucy, who went out of her way to organise a special delivery of my cups ahead of the event. Thanks a million Lucy, I'm very appreciative that you went the extra mile (and much relieved!).
Very good web site to search on.
Very easy to find all descriptions about the product.
Like the prices.
What a good order I made on this site! There are a lot of household chemicals. Everything was quickly collected and delivered. All chemistry was closed and intact. In general, I will still buy from you)
Service incroyable et rapide! Est venu en quelques jours.
Le service client est également au top. Le recommander!
Gracias Bulk Buys por proporcionar mis máscaras en circunstancias tan difíciles. Tuvo que esperar sin embargo totalmente comprensible dada la situación.
Bulk buy is fantastic. In comparison to other store they provide significant discounts on the things they sell. The cost of shipping is reasonable.
Extremely good, easy website design. It's very comfortable for customers. The first time, will await the item for quality check. So far, great and I am happy there is another option to shop online. Thank you.
Bulk Buys is a fantastic online shopping platform! In comparison to other online stores, they offer significant discounts on products. The shipping rate is fair, and the product arrived on time. The prices were reasonable, and the website was simple to use. The product was exactly as described, well packaged, and of excellent quality. Would definitely buy from there again.
Hello Jenice!
Thank you so much for taking the time to leave this review, and we are so pleased to hear that you are happy with your delivery: D
All the best!
Customer Care
Very good at this point I don't know if I will be back on the exact location of your ticket and I could not find a way I will have to do that makes me happy I will help you with the biggest fan of the day and I will be there at this point I don't know if I could have a lot going I don't know if you have a minute to talk.
Hello Renu!
Thank you for taking the time to leave this review. We're glad to hear you had a good experience shopping with us!
If you would like to speak with us, you're always welcome to send an email to customercare@bulkbuys.com.au or call us on (03) 9357 7141 and we will be happy to assist you :)
Thanks very easy to deal with from finding what i needed to check out. Good to see Australian made stock.
Hello Peter!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track.
We have been expanding our catalog of Australian made and owned products and will continue to do so through the new year.
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tahlia,
We are sorry your items have taken a long time to reach you. As advised, we reached out to the courier when you contacted us 72 days after the first part of the order was delivered to investigate the delivery and were advised there were no indications the items were missing, damaged or misdelivered.
We have escalated this investigation for you as we do take your complaint seriously and want to assist you, however we are relying on the couriers to show that these items are outstanding as so far all indications from our warehouse and from the courier correspondence has been that the items were delivered. If they can provide us with evidence to the contrary, we will happily refund or replace these items for you. But until they can do this, due to the time that has passed and the information we currently have, we are unable to take further action.
I'm sorry there is not more we are able to do at this time. We will be in touch as the courier provides us with updates as we have explained to them the urgency of your case.