website thubmnail of Buildmat

BuildmatReviews 26

3.9
How would you rate Buildmat?
grey star
grey star
grey star
grey star
grey star

Buildmat Reviews Summary

Buildmat has a rating of 3.9 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Buildmat ranks 9th among Kitchen Appliances sites.

service
6
value
1
quality
18

Instant Feedback

101 reviews
Australia
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Send Message
Share Review
Report Review

Don't try to do a return
August 25, 2023

When I had to return a sink that was too large I had to do it at my own expense. In all it cost me $250. I probably should have put it on Facebook.

Date of experience: August 25, 2023
South Africa
1 review
0 helpful votes
Follow Aubrey O.
Unfollow Aubrey O.
Send Message
Share Review
Report Review

I'm Aubrey O'Ryan from Welkom in the Free State. On the 23/01/2023, It was my intention to buy bullet hinges 16x100mm x40 and 20x100mm x40 but they haven't got enough stock they gave me 16x100mm x9 and they will order the rest of them.The money was already been paid Sibanye mining reference no JKNZDKDV.When I want to collect the rest of the hinges on the 21/02/2023 I told them the invoice got lost,they said I must present it to received the hinges.They called the manager to intervene, but he was arrogant and rude he told me without the invoice he can't help me. I asked him the way forward because I haven't got the invoice his response was it is your problem.
I will appreciate it if you can assist me in this matter.

Date of experience: February 22, 2023
Australia
1 review
0 helpful votes
Follow Maureen Y.
Unfollow Maureen Y.
Send Message
Share Review
Report Review

Buildmat
September 19, 2021

Helpful & friendly staff. Fast & efficient delivery of the kitchen tap & sink I purchased.
Unfortunately due to COVID restrictions, they're still in original packaging awaiting the installation of my new kitchen.

Date of experience: September 19, 2021
Australia
1 review
0 helpful votes
Follow Natarsha S.
Unfollow Natarsha S.
Send Message
Share Review
Report Review

Lockdown kitchen renovations
September 16, 2021

Website easy to navigate, ordering was a simple process and product was delivered overnight.
Very happy.

Date of experience: September 16, 2021
Australia
1 review
0 helpful votes
Follow Wayne T.
Unfollow Wayne T.
Send Message
Share Review
Report Review

Review
September 11, 2021

Very prompt delivery and an accessible online "shop"

Date of experience: September 11, 2021
Australia
1 review
0 helpful votes
Follow VJ P.
Unfollow VJ P.
Send Message
Share Review
Report Review

Quick delivery and product looks great, highly recommended retailer.

Date of experience: September 11, 2021
Australia
1 review
0 helpful votes
Follow K.U F.
Unfollow K.U F.
Send Message
Share Review
Report Review

Beautiful sink, fast delivery!
September 11, 2021

Thank you for a beautiful product, and super fast delivery too! Highly recommended.

Date of experience: September 11, 2021
Australia
1 review
0 helpful votes
Follow Rob K.
Unfollow Rob K.
Send Message
Share Review
Report Review

Fantastic product, fantastic service
September 9, 2021

Ordered a sink for our laundry which was fantastic quality. Unfortunately it was damaged in transit, but the guys at buildmat were more than happy to work out a solution with me. Wish we found these guys when we started renovation. Highly recommend.

Date of experience: September 9, 2021
Australia
1 review
0 helpful votes
Follow Travis U.
Unfollow Travis U.
Send Message
Share Review
Report Review

Great website, easy to navigate and purchase items
September 7, 2021
Updated review

Great website, easy to navigate and purchase items

Date of experience: September 7, 2021

Great website, easy to navigate and purchase items
August 23, 2021
Previous review

Great website, easy to navigate and purchase items

Date of experience: August 23, 2021
Australia
1 review
0 helpful votes
Follow Corey Z.
Unfollow Corey Z.
Send Message
Share Review
Report Review

Fast and professional service
September 5, 2021

Fast and professional service. Purchased items late at night and were posted early the next morning with fast postage. I was surprised as all postage is delayed due to covid restrictions.

Date of experience: September 5, 2021
Australia
1 review
0 helpful votes
Follow Iku L.
Unfollow Iku L.
Send Message
Share Review
Report Review

Great experience from when I was doing my research to purchase.

Date of experience: September 5, 2021
Australia
1 review
0 helpful votes
Follow PARAMJIT R.
Unfollow PARAMJIT R.
Send Message
Share Review
Report Review

First time bought the product from you guys. So far sa good

Date of experience: September 3, 2021
Australia
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Send Message
Share Review
Report Review

Excellent, looks good and excellent value for money

Date of experience: August 31, 2021
Australia
1 review
0 helpful votes
Follow Joee K.
Unfollow Joee K.
Send Message
Share Review
Report Review

Jimmy contacted me immediately to clarify the purchase I did. As a consumer, I did not know that the Theo sink is not a standard size. Instead of taking the risk, I decided to change the order over the phone to Orlando. Jimmy refunded immediately. Great service!

Date of experience: August 31, 2021
Australia
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Send Message
Share Review
Report Review

Great website, easy to navigate
August 30, 2021
Updated review

Great website, easy to navigate. Locality made. Pleasant to deal with.

Date of experience: August 30, 2021

Great website
August 16, 2021
Previous review

Great website

Date of experience: August 16, 2021
Australia
1 review
0 helpful votes
Follow Romena T.
Unfollow Romena T.
Send Message
Share Review
Report Review

The customer service from Jim was really great, it's a shame that the Buildmat email system seems to have a problem with iinet addresses, as without this fault and needing to chase up confirmation of our order and further query, it would be a 5-star rating.

Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
Follow Anke D.
Unfollow Anke D.
Send Message
Share Review
Report Review

Great variety and choice and easy to navigate the site
August 22, 2021
Updated review

Great variety and choice and easy to navigate the site

Date of experience: August 22, 2021

Easy to find every thing
August 8, 2021
Previous review

Easy to find every thing

Date of experience: August 8, 2021
Australia
2 reviews
0 helpful votes
Follow Kerri Y.
Unfollow Kerri Y.
Send Message
Share Review
Report Review

This was by far the easiest transaction I have done...
August 20, 2021
Updated review

This was by far the easiest transaction I have done in ages!

Date of experience: August 20, 2021

This was by far the easiest transaction I have done...
August 6, 2021
Previous review

This was by far the easiest transaction I have done in ages!

Date of experience: August 6, 2021
Australia
1 review
0 helpful votes
Follow Kimmy X.
Unfollow Kimmy X.
Send Message
Share Review
Report Review

Easy, efficient, looks like a great sink and excellent...
August 19, 2021
Updated review

Easy, efficient, looks like a great sink and excellent reviews!

Date of experience: August 19, 2021

Easy, efficient, looks like a great sink and excellent...
August 5, 2021
Previous review

Easy, efficient, looks like a great sink and excellent reviews!

Date of experience: August 5, 2021
Australia
1 review
0 helpful votes
Follow Dana D.
Unfollow Dana D.
Send Message
Share Review
Report Review

Ordered, and received great customer service follow up.

Date of experience: August 11, 2021