Brad's Deals

Overview

Brad's Deals has a rating of 2.4 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brad's Deals most frequently mention and customer service. Brad's Deals ranks 16th among Coupons sites.

service
19
value
15
shipping
15
returns
15
quality
14
This company responds to reviews on average within 0 days
How would you rate Brad's Deals?
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Maine
1 review
1 helpful vote
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Brads Deals promotion for Proozy.com
Placed order & never received. Only gift for Christmas. No gift for my son, it was his only gift.

Date of experience: December 14, 2024
Brad W. Brad's Deals Rep
2 months ago

Hi Christine. We are sorry to hear that you ordered something that has not arrived. Have you contacted Proozy about this to see where the item may be/any options for resolution? You can reach us at Brad's Deals anytime at help@bradsdeals.com.

Nigeria
5 reviews
2 helpful votes
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I strongly advise against doing business with Brad's Deals, as my experience reveals they are a fake firm. Be aware of any involvement, since it may result in money loss and other consequences.I received my money back, which was the only way I could go about it. I got assistance from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE FOR THIS REVIEW IN CASE YOU NEED HELP AND WOULD LIKE TO CONTACT THEM).Note: I did this due to the harsh regulation here, and I honestly want to help as many people as possible get their money back.

Brad's Deals attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2024
Finland
1 review
0 helpful votes
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ROBBED by BradsDeals
October 8, 2024

Ordered 8.4.24 and STILL NOTHING!

No one answers email and web links don't work!

AVOID THIS CHEATER!

They took my money!

Date of experience: September 28, 2024
Brad W. Brad's Deals Rep
5 months ago

Hi Pasi,

We don't sell anything. We scour the internet to find the best online deals and we share them with our readers. When you click a deal you are taken to the retailer's website where you make your purchase directly from them, not us. So if you find a Macy's deal on our site that you are interested in, when you click "Check It Out" you will be taken to the exact product on Macy's website and from there, your transaction is handled 100% by Macy's. We just share the deals but we have nothing to do with your purchase itself. You did not purchase from us, however, we are always here to try to help if you run into issues so feel free to reach out anytime. We aren't finding any emails under your name but please reach out at help@bradsdeals.com. We'd love to try to help you. Hope this helps!

California
1 review
3 helpful votes
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Cannot be Trusted
May 18, 2023

There have been several times that my order wouldn't go through using a credit card. It was denied and even blocked for several reasons, or the page would just freeze. Even after completely closing the site and opening it again, my previous credit card information would still be filled in the boxes. Scary.
I found myself wasting my time with Brad's Deals even if it's an item that could be picked up locally, it's just not worth the risk to me anymore.
And there is one item I received that began failing after just a few months.

Date of experience: April 18, 2023
Brad W. Brad's Deals Rep
over a year old

Hi Ricardo! We are sorry to hear of the issue. It sounds like you are running into trouble purchasing from a merchant. (We don't sell anything and never collect your payment info.) Typically, this kind of issue happens because the website isn't fully compatible with the browser/device you are using or something entered on the site doesn't match what your bank has on file. The merchant should be able to give you more info but you can also reach out to us at help@bradsdeals.com and we can try to help! Feel free to let us know in your email that we talked here first. -Ashley at Brad's Deals

North Carolina
1 review
2 helpful votes
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Scammers clearing House
November 20, 2023

Literally a storefront for scams so that they can claim zero responsibility. All emails regarding my order came from a fictional website that closed down and fake shipping details. Been hounding for refunds and their resolution team kept trying partial refund. I reported to my credit card company ss scammers. Dont bother replying to review brads scammers

Date of experience: November 13, 2023
Brad W. Brad's Deals Rep
over a year old

Hi Denise,
We are sorry to hear you have run into an issue. We don't actually sell anything. We just find and share great deals and tell you where to go to get them. Are you perhaps referring to a "deal" you found on Facebook? We have seen a recent spike in pages pretending to be us. We are working to report them and get them shut down. We are always here to help if you want to reach out to us directly. You can reach us at help@bradsdeals.com.

California
1 review
0 helpful votes
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I recently purchased two sets of earbuds brads deals tells me there's nothing they can do about it. I have to try to remember who I purchased them from. I was emailed no receipt. Their customer service said there's nothing they can do about it so if you purchase anything for them, you're doing it at your own risk horrible experience because they're just a third-party person making money neither pair work in the earbud company doesn't even have a customer service number because I believe they're no longer in existence.

Brad's Deals attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2024
Brad W. Brad's Deals Rep
10 months ago

Hi Hobert,
It looks like we did determine in our email thread with you that you ordered from That Daily Deal. We reached out to them on your behalf and they sent out new earbuds for you to replace the defective earbuds. The copied you on this email that they said you could get rid of the old ones and they were sending new ones. Did you not get that message? Please check your SPAM folder. If you are having issues with the new set, please reach out to us again.

Connecticut
1 review
10 helpful votes
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Saw a deal for Stanley water bottles and thought it was great. Now all of a sudden they are coming from China. The tracking sucks and it isn't updated and I have been waiting for 3 weeks. Now I'm wondering if they are even legit Stanley cups. They are easter gifts and i do not think they will be here in time

Date of experience: April 6, 2023
Brad W. Brad's Deals Rep
over a year old

Hi Jenelle. We are so sorry for the confusion and stress. We would love to help sort this out for you. Can you please email us directly at help@bradsdeals.com and mention you we spoke on SiteJabber? Thanks! -Ashley at Brad's Deals

Washington
1 review
2 helpful votes
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Can't process a payment
September 15, 2023

I tried several times to process my payment with my card several times. I was given a mess each time that the payment could not be processed. My card is fine. I double checked. I even used a different card just in case my bank had some kind of security note on my card but that one failed too. Very annoying.

Date of experience: August 16, 2023
Brad W. Brad's Deals Rep
over a year old

Hi Melissa. It sounds like you are having trouble on a merchant's site, not ours. We don't sell anything and do not process payments. However, we'd love to try to help you! Can you please email us at help@bradsdeals.com? Please include which deal you are trying to purchase, and we will do our best to help you figure it out!

Michigan
1 review
2 helpful votes
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I placed an order on Aug 2, on Sep 1, the tracking web site provided by Brads showed that my order was delivered. I however, never received any part of the order. I have been in contact with their customer service and they tried to blame me and say that my billing and shipping address are different. I checked my order summary and they are exactly the same. Customer service advised that they are helping me by offering a 50% refund. I advised that 50% is not acceptable since I received 0% of the order. I insisted on a full refund and have contacted my CC to dispute Brads Deals fraud and theft.

Date of experience: September 11, 2023
Brad W. Brad's Deals Rep
over a year old

Hi Nelson,
We are very sorry. We don't sell anything. We just share great deals and tell you where and how to get them. We do not send out any sort of tracking info or offer any sort of refunds as we are not a seller. We are happy to try to help you figure this out if you email us at help@bradsdeals.com though. However, it sounds like you may be communicating with someone besides us here at Brad's Deals. If you received any sort of order number with "bradsdeals" listed in it, that is not us and is likely a fraudulent order. In that case, we suggest filing a complaint/chargeback with your bank/card company. They can investigate and reverse the charge. Happy to help as much as we can though if you email us at help@bradsdeals.com.

Alabama
2 reviews
0 helpful votes
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My Brad's Deal purchases
December 28, 2023

I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.

Date of experience: December 28, 2023