On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bowlero has a rating of 1.3 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bowlero most frequently mention and bowling alley. Bowlero ranks 31st among Local Experiences sites.
We monitor reviews for authenticity
It was a waste of time and money! When they charge you 6 bucks for a soda just eating and drinking anything there will cost you a fortune. The workers are not helpful and my grandson was told that he would have to pay for another drink after his second refill, ridiculous. We told him to drink up at those prices since we already had paid. Don't waste your time!
I called the Scottsdale South 3 days before I wanted to bowl. Googled for
Coupons. Called the alley and spoke to The manager. I wanted to make clear I could use the coupons, explaining I did not have a coupon, no printer. I asked if I could just use the coupon at the lane the day I came in. He said YES, just show it at the desk.
Well I did! He then explained that I had to get a groupon a day ahead and pay for it then.
It turned out to be he said, I said. They let us go very upset and did not offer a mone6? Tary solution and just let us go. I told him a review will be sufficient to express what bad customer service we got. They said oh that's good. Could of handled this entirely different and they would of had some business. More important to yell at me.
Other great places to bowl!
I had planned a party here. About 20 days prior I had to cancel for a legit family reason. They kept my initial deposit and planned to charge me the full balance as well. Basically, NOT having a party cost me over $2000.
59th ave / Bell rd location in Glendale, Az. Weve been doing the 9pm-1am unlimited bowling on weekends the past 3 weeks. So fun, the lights are dimmed, the music is turned up and the place is hoppin'. William at the front desk is always smiling and greets us like an old friend. Allysa serves the food and drink and she has given us 5 star service every time. Boz
While the people are nice as can be in Texas City and pretty nice in Webster, conditions for league bowlers are lousy. The lights are basically disco low in Webster even during league play and in Texas City any time other than league play giving you the immmoresdiom of a night club. Maybe that's the idea but I personally am not willing to bowl in tjise conditions. Place is clean normally except for balls return 17-18 in Texas City which leaves rubber all over the balls. Prices are so so at best. Biggest complaint is uncomfortable lighting where you cannot see your marks. Save the black lights for late night bowlers and partiers who would rather drink than bowl
Bowlero in Midland texas had terrible service was serving minors at the bar then David decided service to me when he has served me before because I didn't remember the address on my ID and said it was fake just because it was a florda ID. He should be fired for how rude he was and saw him serving minors.
I booked online and it was $400, I get there and ended paying $552.00. Got the unlimited drinks no one drank anything. The food was horrible instead of and a platter of food we each got a paper plate with two items and two slices of pizza. Then to top it off the lane kept shutting off so we couldn't even bowl. It's was the worst bowling and the most expensive night ever. $600 and we got nothing, not even a good time. Spent $150.00 on champagne that we never received it's was the worst experience ever. Never again!
Lane 5 has broken every 3rd frame. Once again the music is WAY TOO LOUD. Maybe a lawsuit for damages esr drums would make them care about customers
They have a no outside food or drink policy, which I understand. So I bring a yeti full of ice and buy a bottled water at the snack bar. Now I am told this violates their policy. So long Bowlero. No more league bowling.
Bowl in a league. The lanes keep breaking. I had to move 3 times and finished an hour after all the other teams left. I then tried to practice bowling like AMF. They changed the policies to no practice after 5 Friday and sat. Mind you there was nobody there and it was 7 pm. Then I inquired how much it would be to pay. They replied "$9.00". I said no. It went from $5 with AMF to $9. I see why people are calling it a monopoly.
So you're going string pins eh?!?!?!?! Heck no! I'll never bowl at a bowling alley with string pins! GARBAGE IDEA! KEEP FREE FALL PINS MR SHANNON! Oh, wait, you want to save $ and buy all the bowling centers in the entire USA and change them all to string pins. Not cool for ruining the sport of bowling! I've met you once. We shook hands once. It was nice meeting you but the way you changed bowling, has made everyone in many different bowling leagues very upset and mad, THE PROS included! GET RID OF STRING PINS! KEEP FREE FALL! Otherwise, "bowlero" is going to lose all of it's sanction leagues.
I got 3 milkshakes for my friends an i and set them down to go to the arcade. When we came back to finish our milkshakes they were gone. I spent $20…..
This was by far the worst experience I ever had. We booked 2 lanes. 12 people bowling total. We had a family day planned and you wanted 7 people that was not bowling to leave the area that was behind the lanes. Its a Father's Day event. Every lane there had more than 12 people but you bothered us. We walked in with drink, we poured them out or finished them once toldus we can not have them in you establishment. I asked if my family could not watch us bowl then give us a refund and Scott said no. I have a family member who is really afraid of getting covid. He purchased a drink from the bar and pours into his personal cup which was ok by the bartender. The manager Scott says not to serve him again. They dont have plastic cup or anything for Covid precautions. We spent over $1000.00 dollars at this establishment.
We will go to Strike 10 here on out.
Scott Corloski is by far the worst manager to deal with no understanding whats so ever. Scott I had to pretty much beg you for my 89 year old granddad to sit with us while we bowl. Have a heart be human.
If your planning to have a family event more than 6 people per lane do not book bowlero anything over 6 people per lane can not even watch babies, grandparents (which my grand is 89) siblings, or friends. If they are not bowling they cant stand behind the lanes and watch, drink or eat.
I have been bowling at Bowlero in Gilbert on a winter league. This place has the worst conditions at any bowling alley. The lanes continue to break and the mechanics are useless. I'll never return.
Totally unacceptable customer service today. I waited at the prize area with my kids for almost 30 minutes while the staff was was "sending someone over" to open the gate. There was only one person assigned to run laser tag and run the prize redemption area. Staff acted like it was my problem and I would just have to wait. Since we spent over $100 on points, it seems that Bowlero is more than willing to take our dollars but feels no need yo provide any type of customer service. How are you running an arcade without staffing your prize area? This is totally unacceptable and we will never be back.
I can not be happier to find this place, it is by far the best bowling place ever. It's on Edsall rd in Alexandria. We usually go to Tysons Galleria, but this place in Alexandria has a very welcoming vibe. I had my daughter's birthday party here for the first time and Jay Janneto was our host, he was very helpful and very professional, he checked up on us throughout the party and made sure everything is perfect. And by far it was.
I can not say enough good things about our host Jay, we really appreciate his service.
Went bowling last night, they no longer charge you per lane they charge you per person and they won't let you pay before hand you pay before you leave and thier prices change they don't stay the same, they don't show all the prices like for the weekends, we spent over 50$ for just two people for 2 games we got the 3rd game free only because we used the tmoble app. They charge people per game and they charge as if your playing by your self Evan tho you have a group with you, so we only played 3 games they charged us for 6 games but since we had the tmoble free game they charged us 4 games in total, what a rip off. NEVER GOING BOWLING HERE EVER AGAIN.
Rude, unprofessional and unknowlegeable bartender girl and a dismissive GM Mike.
I guess when a mandatory 18% "service charge" (tip) is in place...the bartender didn't feel the need to be polite.
I will not be back
Took my family to the Bowlero in Rohnert Park, formerly Double Decker Lanes, last night. The prices for bowling were outrageous. We bowled 3 games for each of the 3 of us. The total we had to pay, including shoe rental was $112. They don't do an hourly rate anymore since the new company took over. For the amount of time we bowled it averages out to about $74 an hour. THIS IS FRICKING RIDICULOUS! We will never go there again.
For a bowling alley if you want a cocktail forget it. My boyfriend and I went for a drink and one Bud light and a regular margarita cost $20.00. The guy next to me ordered 2 shots and it cost him $35.00 plus tax and a 18% service charge is obnoxious. If you go bowling it can cost you a pretty penny. I won't be going there again!