They could have had a loyal regular customer. Two classmates on my referral list had already bought and sold to them. I retracted my post on my university's page. I am disappointed. I would be very embarrassed if anyone had a bad experience with any similarity, and they were there because I mistakenly told them it was awesome.
I had a complaint about them placing a sticker on the back cover. They responded very quickly and stated that this is something they are in the process of changing. They also offered a partial refund or full refund upon return. I suggest that if a sticker that is not removable bothers you that you contact the company and ask if they are still doing this.
They make it a very easy process. The hardest thing you'll have to do is put books in a box. I love how they take care of all shipping and you get paid! It's a great easy process!
I had to contact them three times to get my issue resolved and it was not a complex problem. They are entirely unhelpful.
Do not do any kind of business with this company. This company is absolutely terrible in every way imaginable.
The prices aren't bad, my books got here quickly, and they're in good condition. I will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members