We ordered books on Sept. 15 and have not received anything-just an automated message saying they are looking into the problem. They took $158.22 for a high school Bible study and the kids got nothing! What a bad testimony from a supposedly Christian organization! Stay away from these people!
My experience is the same as everyone else's. I found a book I had trouble finding. They had it for a reasonable price. I should have checked Site Jabber before placing the order. I waited two weeks until June 8,2011 to contact them and have received nothing from them after three e-mails. So I'm turning it over to MasterCard... hopefully, they can shut them down.
On June 7,2011 I paid $13.68 for a "Forgotten God" by Francis Chan. As days passed by without receiving my book I contacted them by email for which I received no reply. At this point, June 22, and after reading the numerous complaints against this "business" I am persuaded that I have been robbed. But we, as Christians, have the duty to protect and warn other Christians. My plan is to submit the existing mounting evidence to the major, national Christian organizations so that the word would reach to all the individual churches in the country
On June 7, I bought "Forgotten God" from this "business" for $13.68. Now, June 23, and after reading the reviews here I realize that I have been robbed. But I believe it is our duty as Christians to warn other Christians by contacting churches and organizations and letting them now about this scam.
My story is the same as the others. I ordered the book and was told it was on back order. I was told I would be issued a refund but no such thing happened. I've emailed them several times regarding this with no reply. I reported them to the Better Business Bureau, the Federal Trades Commission and the Internet Crime Complaint Center. Hopefully, one of them will get their attention and they will stop ripping good people off.
Our church placed an order in August 2010 for 100 books. Three weeks later, we still hadn't received the books, and there was no response to my e-mail, so we bought the books from another source. A few weeks later, the books showed up. I returned them (at our expense), and was told I would get a refund of the cost of the books ($480), but not shipping. Then I got an e-mail saying that I only returned two cases of books, so would only get $200 back. I e-mailed back with tracking numbers, saying that all three boxes of books were signed for at their address. They promised the check would be mailed out within 1-2 weeks. It is now 9 months later, and we still have not gotten our $480 refund check, despite half a dozen e-mails. It's always "oh, yes, we'll mail the check in a week."
Terrible. I have not received an order I placed almost a month ago. I have repeatedly contacted customer service with absolutely no response. I am disputing the charge on my credit card and I WILL NOT do business with this company again.
Just wanted to let everyone know that the BBB met with this company on Dec. 1,2010. See the link below for information but basically it says the following: The company has asked that any consumer that has concerns with his or her order to call *******000 ext. 201 or email *******@bookschristian.com. Be sure to include the order number, and allow the company 48 hours (excluding weekends and holidays) to resolve the matter before filing a complaint with BBB.
http://www.bbb.org/nashville/business-reviews/internet-selling-services/lloyd-james-holdings-in-franklin-tn-********
I have ordered one Christian book and a Bible from this website and recieved a confirmation that the items were shipped but no tracking number, no answer after email about a week. Someone needs to warm Christian people not to order from this company.
Ordered some bible tracts and waited and waited and waited. I tried to email them and then called - nothing. Finally I had VISA try to contact them without success. VISA cancelled order and refunded my money. Let's all pray for this company.
Overview
BooksChristian has a rating of 1.1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BooksChristian most frequently mention customer service, better business and bible study. BooksChristian ranks 23rd among Bible sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members