Overview
BladeHQ has a rating of 4.6 stars from 1,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Very pleasant experience. Straight forward. I lost my most used account that has money connected to it and your team found it. Thank you for getting back to me. In a timely manner. You are a wonderful business and am very grateful to have you in my state. "Cheers" I am excited to do business with you in the near future.
I've dealt with BHQ several times over the last decade. Typically just ordering products, however this time I wasn't happy with the product I ordered. Perfect transaction as always! No battles with the return, timely response, money back…what more can you ask for
Hey Jake!
Ten years of trust means the world to us! We're all about making sure you're happy with every purchase—whether it's keeping the knife or making a smooth return. Appreciate you sticking with Blade HQ, and we look forward to serving you for many more years to come!
~Lisa
I recently joined BladeHQ as a customer. Very happy I did! A tremendous amount of great products and gear. Like BladeHQs prices too! The customer service is top notch! Kim returned my message very quickly, and answered all my questions/. Concerns! So,I will highly recommend BladeHQ to my family and friends.
Hey James!
Welcome to the Blade HQ family! 🔥 We're stoked to have you on board. With an epic selection, great prices, and top-tier customer service (shoutout to Kim! 🙌), we’re here to make sure every experience is a great one. Thanks for recommending us to your crew—happy slicing! 🔪💙
~Lisa
I've been buying from BHQ for 4 years now and they always have a great selection of knives and accessories. Staff is always extremely knowledgeable and helpful whenever I have a question or idea for the website.
Hey Zach!
Thank you for the awesome feedback! We love hearing from loyal customers like you. We’re always here to help, whether it's about finding the perfect knife or brainstorming ideas for the website. It’s customers like you that make us love what we do, and we’re excited to keep bringing you top-notch service and selection for years to come!
~Lisa
I was unable to place my order; I kept receiving a message that said delivery was unavailable. However, Hanna (Blade HQ) was able to solve my issue in a timely manner and I was finally able to place my order. Thank you to Hanna for all your help
Hey Timothy!
Thanks so much for the kind words! We’re so glad Hanna could help you out and get your order placed. We know how frustrating those little hiccups can be, and we’re always here to make sure things run smoothly. We appreciate your patience and can’t wait to get your order into your hands soon!
~Lisa
I was messed up with non-matching text and picture on product page. Hannah Y performed real investigation to find the truth and gave me exact answer. I really appreciate all effort and support of your customer experience team
Thank you for sharing your experience! We’re sorry for the mix-up on the product page, but we’re so glad that Hannah took the time to investigate and provide you with the exact answer you needed. Our customer experience team is dedicated to making sure you get the best support possible, and we truly appreciate your kind words. We look forward to assisting you again in the future! ~Tiffany
I sent an email asking about the restock of a certain model and Hannah answered promptly with a very in-depth answer. Customer service is on point, as always.
Hey Geoffrey!
Thanks for the awesome feedback! Hannah always brings her A-game, and we're glad she could provide you with the details you needed. Stay sharp—we appreciate you!
~Lisa
The customer service is next level! Hannah was very helpful and kind. The customer service I experienced makes me want to only buy from Blade HQ, because I know if there's any issue, I'll be taken care of
Hey Josh!
Thank you so much for the glowing review! We're thrilled to hear that Hannah delivered next-level service. Knowing that we’ve earned your trust means the world to us. We’ve always got your back, and we’re excited to help you with your future knife adventures!
~Lisa
The WE Cubit and Banter I received were flawless. Sharp out of the box and looking pretty cool. They were well worth the money. I look forward to ordering more from Blade HQ. In fact, I will be looking at my next purchases today. I'm always a little anxious when I try a new company. No mistake here, If there was a point scale of 1-10, I would give Blade HQ a 10, especially putting up with me complaining how long it to deliver, which was within the time they specified. Thank you blade HQ.
Hey Michael!
Thank you for the awesome review! We're pumped to hear you’re loving your WE Cubit and Banter—both solid choices! Sharp, stylish, and ready for action. We’re glad we could deliver (literally and figuratively) and exceed your expectations. You’re part of what makes the Blade HQ community great. Can’t wait to help you find your next knife!
~Lisa
I've been buying knives h from Blade HQ for years, probably more than 100. So far….
So, I bought one a couple weeks ago and it was looking like the postman might've lost my box. I reached out to Kim and she assured me that Blade HQ has a solution for my problem. Good thing though, the US Mail "found" my box and delivered it. Better late than never, I reckon. Thanks Kim!
Hey Billy!
Wow! Over 100 knives—now that’s true Blade HQ royalty! We can’t thank you enough for your incredible loyalty and trust over the years. Kim and the team were more than happy to assist, and we're relieved the post office delivered your prized knife safely in the end. Collectors like you are the heart of what we do. Here’s to the next 100!
~Lisa
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- Marion, VA
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Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Matt!
Cheers to you as well! 🍻 We're so glad we could help reunite you with your account—nothing worse than losing track of hard-earned funds. Thanks for your kind words and for being a part of the Blade HQ family. We look forward to serving you again soon!
~Lisa