BetterPhoto

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Missouri
1 review
1 helpful vote
Follow Michele T.
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I have been a member for years. My website has been down all week. It is paid for so this is not right. And they will not reply to any of my emails about this. What can we do about this?

Date of experience: February 20, 2025
Virginia
1 review
1 helpful vote
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Server issues?
February 20, 2025

What's the situation on BetterPhoto website?
It's been down almost a week.
Server issues are nothing new over the years.
View Bug works great though.

Date of experience: February 20, 2025
Colorado
1 review
3 helpful votes
Follow Liz M.
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At one time this was a good site for hosting a photo website. No longer. I'm unable to update my bio photo and text. The text that I enter correctly shows up run together on my website. I don't dare try to edit my selection of photos. It's almost impossible to find contact information. They do respond to an email (always during the night, so I suppose they are half way around the world) and say they'll send the issue on to their tech team. They're just kidding, although not kidding when they want your money. Stay away.

Date of experience: December 22, 2019
Oklahoma
1 review
3 helpful votes
Follow Mesha S.
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Lifelong Customer!
June 27, 2019

After 10+ years of having BetterPhoto for my professional photography studio's website I can't imaging not using BP.
I have taken several courses from multiple instructors that took my portraits to the next level.
In the past, BP has offered a buy one year, get one free! This is BIG! There's no other website host that offers all the options at such a great price.
I constantly receive compliments on the ease of navigation from my clients which is a huge benefit when online proofing.
You won't find a better website host with better support than BetterPhoto.
Thank you to Jim and the crew at BP.
I look forward to many more years of using your services.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thank you Mesha - I am so grateful to read your positive review. And please know... the best is yet to come :) Thanks again!

Virginia
1 review
2 helpful votes
Follow Kitty K.
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I've been a member of betterphoto.com for at least 10 years. They host my website and have done a wonderful job. They are going through an enhancement of their site at the moment and I know when it is complete it will be great. I would not be the photographer I am without Betterphoto.com. Can't say enough good things.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thank you so much Kitty. I am inspired by your photography as well as your kindness :)

Washington
1 review
0 helpful votes
Follow Susan E.
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Ordered a Silver Subscription from BetterPhoto which included a website and Got Nothing. No website, no gallery - Nothing. Paid $169 and all I got was a headache. They did make promises but again didn't get anything. They did ask for more money for a classic gallery which is included in the price I paid - it says online that the Silver includes the Bronze plus more including an optional website that I paid for. It's been two weeks since I ordered and the promise online says two days. A second promise went unfulfilled as well. Buyer beware. I think this site was once very good and it has gone downhill and lots of people have left and have complained on other sites.

Date of experience: October 19, 2023
Washington
2 reviews
3 helpful votes
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BetterPhoto Rocks!
June 27, 2019

I've been with BP since the early 2000's, made lots of friends, learned (from the friends, and Jim Miotke) many photo things. The classes have always been fun, interactive, and full of learning activities. It's been a bit slow the last couple weeks, but, that's because Jim is working hard getting the site more easily accessible, and faster responding. I'm paid up thru 2026, and, unless I die before then, plan on sticking with them.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thanks, Bob! I appreciate your kind comments and all your constructive, friendly, helpful comments at BetterPhoto. You are the best!

North Carolina
2 reviews
1 helpful vote
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Contact info is awful
January 30, 2023

For several reasons over the years ihave contacted them and it is really hard for o get a hold of them. Now I wish to cancel my account and get a refund but they will not answer me at all. Don't waste your money here..

Date of experience: January 30, 2023
Iowa
1 review
7 helpful votes
Follow Bill P.
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I joined BetterPhoto to have a website to display my work, not interested in courses or contests. A few months ago he began to create an updated website and since that time it has been terrible, one problem after another. Unfortunately I have a lot of work posted on this website and it is going to be a major hassle to start a new website. Stay away from BetterPhoto for creating a website, there are many good alternatives. I am working with one of these alternatives and they are very helpful, it is just going to take me a long time to switch.

Date of experience: July 20, 2019
New Jersey
1 review
2 helpful votes
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Great Experience
June 27, 2019

I've been a BetterPhoto member for at least 15 years. It's a website where the more you're involved such as discussions or commenting on other people photos, the more you get out of it. Jim Miotke, the owner, is always asking for feedback to improve the experience. This website was recently upgraded to handle concerns from BP Members. When I've emailed BP Support with an issue it was resolved within 24 hours. I started out as a beginner and am now an advanced amateur. Much of my improvement came from BP Classes and other experiences on this website. Currently, with very little time for photography due to a heavy work schedule, I still enter the monthly contest. This experience alone is worthwhile because you can be your own critic in deciding what to enter; and, with the opportunity to obtain different levels of badges, there is professional feedback as well. I think BP is worthwhile for a beginner to a pro, for websites, feedback, and networking with other photographers.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thanks Deborah. I am so grateful you found BetterPhoto so long ago, and continue to enjoy what we have to offer. You are a gem and I wish you more and more time to dedicate to your photography. You're awesome!

Overview

BetterPhoto has a rating of 2.1 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. BetterPhoto ranks 24th among Photography Education sites.

service
3
value
3
shipping
2
returns
2
quality
2
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