BestCanvas.ca

How would you rate BestCanvas.ca?
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Canada
1 review
0 helpful votes
Follow Christina R.
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Awful photo blanket
January 25, 2023

I ordered a beautiful photo blanket through the site 2 years ago so was excited to receive another. Unfortunately they changed production companies ( from US to Germany) and the product I received was terrible quality. Don't waste your money.

Date of experience: January 25, 2023
Canada
1 review
3 helpful votes
Follow Joel M.
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Like a lot of Canadians they tricked me. I thought I was ordering locally and it's coming from Utah. I ordered 3 weeks ago and there's no shipping updates at all. I am pretty sure this company is a scam...do not buy from them! Go to a local store.

Date of experience: May 12, 2023
Best C. BestCanvas.ca Rep
over a year old

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Canada
1 review
0 helpful votes
Follow Cindy B.
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I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
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Good gift item
November 27, 2023

Received the product earlier than estimated. Quality was very good. Packaging was also good; the print was anchored inside the shipping box in such a way that it wouldn't slide around but without lots of extra wasteful packing material. Overall happy with the product and shopping experience.

Date of experience: November 27, 2023
Canada
1 review
1 helpful vote
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False advertising
August 27, 2023

Like many have mentioned, this is NOT a Canadian company. The product is shipped from US. It took about 3 weeks for it to be delivered. I guess I am luckier than others who waited for much longer. Product is cheap looking and not worth the money. I stuck them to the wall using the sticking magnets provided by them and they lasted less than an hour before they started dropping.

Date of experience: August 27, 2023
Canada
1 review
3 helpful votes
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Never received
July 4, 2023

Do NOT order from here. I purchased a nice canvas for my mom for Christmas, never received it. I asked the company for a refund and they said that it was over 30 days since I purchased it, so they cannot give me a refund. How was I supposed to know that they would take more than 30 days to deliver it? They will scam you for your money. I spent over $50 for nothing.

Date of experience: July 4, 2023
Best C. BestCanvas.ca Rep
over a year old

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Canada
1 review
1 helpful vote
Follow Judith W.
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Would and have recommended this company for their pictures. I ordered two more just yesterday. Quick delivery of completely gorgeous pictures. Tried both acrylic and canvas, medium and large size pics. Pleased with all. Thankyou, they ARE the BEST.

Date of experience: December 1, 2020
Canada
1 review
3 helpful votes
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False guarantees
December 24, 2020

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place.

Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Date of experience: December 24, 2020
Canada
1 review
0 helpful votes
Follow Chris M.
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Amazing Job!
November 10, 2019

BestCanvas produced two excellent canvases for me with beautiful colour and clarity. I chose the extra thick border and they are so sturdy. Ordering on line is so easy. I would definitely order from them again. The delivery was just as promised and the pictures were extremely well packaged. I highly recommend this company.

Date of experience: November 8, 2019
Canada
1 review
4 helpful votes
Follow M M.
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I read some negative reviews which made me uncomfortable, but I went ahead and was totally happy with my first overall experience. They kept you in the loop with the order, production, shipping etc. Very clear and smooth process. Will be ordering for Christmas gifts now that I had a positive experience. Thank you

Date of experience: October 23, 2020

Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

service
105
value
106
shipping
109
returns
36
quality
101
+216