How would you rate Bartleby?
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South Dakota
1 review
3 helpful votes
Follow Sara P.
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I did the 7 day for $7 and had no idea they would continue the subscription so they charged me $29.97 and I'm done with my semester, emailed them for a refund because I won't be using it anymore. And they refused.

Date of experience: December 1, 2022
Alabama
1 review
4 helpful votes
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I tried using the service to learn how to do a math problem. The step-by-step method of explaining is made it impossible to understand how the solution was derived. I found an understandable solution for free on the internet. I never used it again, and I forgot about it since it was a free trial. I didn't remember to cancel until the bill showed up on my credit card. That same day, I cancelled and requested a refund. I was told Nope! You are stuck with using our crappy service for another month even though you cancelled on the 1st. No warning about the renewal either. Not even a partial refund. I will never use this service again and will spread the word for people not to waste their money.

Date of experience: July 1, 2022
Pennsylvania
1 review
3 helpful votes
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Money hungry
November 8, 2022

Used the service for a day, didnt like it. Forgot about it and then iran out of monwy to pay for it. While im trying to get my stuff straightened they charge my account as soon as i get any funds. Refuse to give me refund even though theres no reason to keep it

Date of experience: November 8, 2022
Canada
1 review
2 helpful votes
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Inaccurate answers
April 3, 2023

Answers often incorrect; don't trust this website for consistent reliable answers. It's a stingy company with plans that seek to waste customers money

Date of experience: April 3, 2023
Serbia
23 reviews
37 helpful votes
Follow anita p.
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Much of the greatest literature in the history of humankind will be found in full text form (and free of charge) at this amazing site. In addition, many useful reference tools are here (also free!)

Date of experience: April 19, 2013
India
1 review
1 helpful vote
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Applied for becoming an expert,
Its been a long time,
But no response from management.
I request you to close the portal if you dnt required anyone

Date of experience: May 8, 2021
Virginia
1 review
5 helpful votes
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Wonky Business Practice
December 9, 2019

I couldn't delete my account or remove my credit card after the trial. This is annoying. Barnes and Noble should be upfront about this.

Date of experience: December 9, 2019
Massachusetts
2 reviews
8 helpful votes
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DO NOT TRUST
April 3, 2023

They charge your credit card indefinitely. No customer service to talk to. They ignore you when you try to communicate and you never get a refund

Date of experience: April 3, 2023
New York
1 review
5 helpful votes
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ABSOLUTE SCAM!
December 29, 2022

ABSOULTE SCAM! DO NOT PURCHASE THIS... CANCELED MY SUBSCRIPTION AND THEY CHARGED ME 4 MONTHS AFTER I CANCELED AND WONT REFUND ANY OF THE MONEY. ABSOLUTE SCAM DO NOT TRUST!

Date of experience: December 29, 2022
India
1 review
3 helpful votes
Follow Rathish s.
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Money not refunded.
June 10, 2023

Making depoister fool,telling depoist more money, i have raised police compalint against the Bartleby

Date of experience: June 10, 2023