Overview
BannerBuzz Australia has a rating of 4.3 stars from 210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention good quality, customer service and fast delivery. BannerBuzz Australia ranks 12th among Printing sites.
Instant Feedback
Banner buzz was amazing. I couldn't quite get a high resolution photo so they turned what I had and designed it exactly that way, in the higher resolution. They were amazing. Communication was clear and great.
The ordering process was Easy enough, but there is no reason for any company large or small to have a slow postage service. There are many courier services around. DHL or Fedex can get parcels to your door in a few days from the other side of the globe. It took Banner Buzz about 3 weeks from the time i placed my order till it turned up on my doorstep. Vista print can get it done in less than a week. So can a any small printing company.
Hi Luke, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The processing of ordering and timing of delivery was fine, although the time and effort I had to go through to confirm and reconfirm both artwork and invoicing detail was horrendous.
The transcript between me and customer service trying to confirm that i was overcharged was almost comedic. I felt like banging my head against the wall. Just an absolute nightmare.
Additionally... i opened a separate package, internationally couriered from India... to find x8 zip-ties wrapped in a roll of paper... I thought at least I had bought a full bag of zip-ties for my banners... but no... they sent x8 pieces. Honestly... either just include these in the purchase of each banner... or don't offer them at all. X8 zip ties were picked, packed, parceled, and couriered from India to Australia... *headslap*
Hello Travis, we apologize for the inconvenience. We strive to provide efficient service to every customer, but we understand there is always room for improvement. Regarding the Zip Ties, the product page states that they are sold in packs of 4. Since you purchased 2 packs, you correctly received 8 ties in total. However, we truly value your feedback and will take it into consideration to enhance the customer experience.
I wish all online selling platforms would deliver their promises as Banner Buzz did.
Quality was as expected.
Speed of ordering to online assistance and delivery was excellent.
Hey Greg! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quality was better than I anticipated, and the quality check with their designers was great. Happy to recommend them.
Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to navigate around website. Uploading my logo was a breeze and seeing how it looks on the tablecloth.
Hey Andrew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have ordered multiple banners, the last banner I used their designer and was absolutely thrilled with the final product. Would 100% recommend Banner Buzz to anyone.
Hey Roslyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything has been produced to the best quality so far. Prices are good and delivery is not bad at all.
Hey Aaron! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was a klutz at designing such a simple sign. I wish I could've selected "center" instead of trying to line everything up. It became a tad frustrating. However, they were there to lend a hand, and when I described the problem, their tweaking made it perfect. I thought the options were varied and promising for future signs. Thanks for the help.
Hi Steve! Thank you for the feedback. We are sorry for any inconvenience caused. We have received your comments, and our team will carefully consider them. We appreciate your input and are always working towards making things smoother for our customers. Please feel free to reach out if there’s anything further we can assist with!
Great service, great outcome love the stickers, affordable and quick with delivery.
Hey Kristy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sydney, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Monica! We truly appreciate your kind words and are delighted to hear that you had a great experience with us! Our team always strives to ensure the best quality, and we’re glad we could enhance your design to the resolution you needed. Clear communication and customer satisfaction are our top priorities, and it’s wonderful to know we met your expectations. Thank you for choosing us—we look forward to serving you again!