How would you rate Bandcamp?
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Netherlands
1 review
0 helpful votes
Follow Something In The Way g.
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I got harassed be someone on Bandcamp for years and no costumer support or whatever. They do nothing and the person in question can do whatever it wants. You get completely ignored. But the homepage is changed 50 times a day so I guess that's priority. Bandcamp is not a musical platform either. It's a political platform where everyone seems to think the exact same, or blindly use discriminating words and nobody's doing anything. The report button is a total joke. Bandcamp does have great music but the costumer lack of support says they only care about the money.

Date of experience: July 31, 2024
Virginia
1 review
0 helpful votes
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LENA KRAUSE
February 23, 2024

So getting lied to of rip about funding your own account, and then being called a $#*! who will only work part time jobs the rest of my life, is just absolutely insane! You need to teach your recruiters interpersonal communication asap and you need to fire this woman! I've never been spoken to like this before by a potential employer! I'm floored as someone who works in customer service this is unacceptable! I've now been called a $#*! 3 diff times! So hopefully someone will be contacting me!

This

Date of experience: February 23, 2024
France
1 review
0 helpful votes
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No customer support site is not set up to do password changes by yourself need one of their support monkeys to send the link. If I could give everything back and get my money back I would I sincerely hope they go out of business. I think a class action lawsuit against these guys would be a great idea!

Date of experience: August 19, 2022
California
1 review
11 helpful votes
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My incoming paypal payment was planned on Aug 22. But i don't receive anything. Next day also 0 and etc... Now i see my paypal payment planned on Aug 28. Why? Before i always get my payment 48 hours after my digital sales. When i will get my payment? You owe me 700$. Your support never reply... Absolutely scam. I want take legal actions against this company.

Date of experience: August 27, 2021
New Jersey
1 review
5 helpful votes
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Bandcamp don't pay me 180$. I'm waiting my paypal payment more then 12 days already. Impossible to get reply from bandcamp support. Bandcamp do legal fraud now. And nobody can't do anything. They send several payments to your paypal account then stopped to pay you anything. Stay away from this site.

Date of experience: August 31, 2021
GB
1 review
5 helpful votes
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Terrible service. I have artist registration on bandcamp. My paypal payment was planned on August 23 2021. Today August 31 and i still don't get any payment to my paypal account. I tried to solve this issue with Bandcamp support but they never reply... Anybody can help me?

Date of experience: August 31, 2021
GB
2 reviews
10 helpful votes
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Order placed march 2.3 weeks later not arrived so complained to be told that due to VAT new rules they dont know when said package could be Delivered. Surely a warning before I bought would be nice. Ruined wifes 20th wedding anniversary now so wont be buying again from bandcamp

Date of experience: March 23, 2021
Tennessee
1 review
1 helpful vote
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I put my email in and they said I already had an account which wasn't true. Then I tried to get them to send me a reset password link to my email and they said there was no account by that name. How am I supposed to join to buy music? So annoying! The artists should know they are missing sales.

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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A scam
July 9, 2023

Band camp does not let you sell your music they only have choice people that they claim that they allow them to sell their music. Don't waste your time listening and putting up pictures because they will not allow it to be sold on their site.

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
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Poor write ups
May 15, 2023

When they did a review on a release i'm involved in, they completely omitted my artist name (while it's the first one on the release). Only wrote about all others involved and dissed a particular aspect of the release.
If you gonna write about people, do it proper!
$#*! these guys!

Date of experience: May 15, 2023

Overview

Bandcamp has a rating of 1.9 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Bandcamp ranks 124th among Music Promotion sites.

service
19
value
18
shipping
12
returns
14
quality
17