BakingoReviews 160

Taste is good I love to order in future from bakingo, my mother love the cake and taste...

They bake tastiest cake in the city. The taste is simply amazing and if you have a bite then you will stick to it. Surely go for it

It's good to place order from bakingo website, can see multipl option of cake designs and flavours in it.

I ordered a birthday cake for my nephew from Bakingo, expecting a timely delivery. Unfortunately, the site falsely showed the order as 'out for delivery,' but the cake never arrived. It was extremely difficult to connect with customer support, and when I finally managed to, the warehouse response was rude and dismissive. This ruined the birthday surprise and was a disappointing experience. If you're looking for reliable service, I'd advise you to consider other options before ordering from Bakingo

I am writing to express my disappointment and frustration with the cake I received from your bakery on 12/05/2024. The order number for this delivery was #*******.

Unfortunately, the cake was stale and of poor quality. It was dry, tasteless, and had an unpleasant texture. I was expecting a fresh and delicious cake, especially given the reputation of your bakery.

I had ordered the cake for my mother to celebrate the occasion, and it was a significant disappointment to serve such a low-quality cake to my mother. I have been a loyal customer of Bakingo and have always been satisfied with your products, which makes this experience even more disappointing.

I request that you take immediate action to address this issue. I would appreciate a replacement cake or a full refund, along with a gesture of goodwill for the inconvenience caused.

Please let me know the steps you will take to resolve this issue. I hope to hear from you soon.

Sincerely,

Mohd Abrar Ahmad
Contact *******833
- Order number *******

Ordered a fruit cake for my parent's Anniversary and it was a complete disaster. Despite the previous positive experiences with this site, this time they completely messed it up. Customer service's offer of 15% cash points was not enough to make up for the disappointment. I've decided to never use this site again and would caution others to think twice before ordering from them

Fruit cake was ordered for my parent's Anniversary. They completely messed it up. When I wrote to customer service they offered me 15% cash points. NO. I don't need that. I send them pics of the delivered cake. I will never use this site again and also warn you to think twice before ordering it.

Good taste with bad attitude, I always order corporates cakes from here but this time bakingo staff attitude was so bad even after their mistake. I ordered a customize cake and they committed to deliver the same but they send something different and even after that they said ki kuch nhi ho payega isme.

Worst experience I had with bakingo. We ordered the pull up cake with expectation that after the pull up stars with blue liquid will be scattered but actual cake is totally different. Cake taste was also not good and it was not fresh as well. I have to order another cake for my daughter's birthday. Attaching image, you can compare with the website pic which is totally different. They even don't bother about the customer review.

This is the worst site - Bakingo. After the payment is made - they fail the order & no resolution is provided by Bakingo. What's customer's fault if you run your site & server on a third class platform- and then no refund is processed - nor the order is completed.
Do not fall prey to Bakingo site - bill $#*! site for cakes.
Manish Kr Jain, Delhi

I ordered cake for my sister yesterday morning but still not delivered, pathetic service, there is no answer to contact number to get status,
Day passes away and cake is still not delivered, not even a update from Bakingo team, no apologies. Also playing with people emotions and respect within their family relations, worst experience.
We should sue them for this kind of unprofessionalism.

The worst website with fake delivery
I ordered cake which was market as delivered but in real it wasn't delivered
If trying to call customer care the call is not being picked and no message reply is given

Fake website
Don't recommend

Placed an order at around 6 and was promised to get it delivered by 9.
Now the time is 11pm and there's still no response.

Nowhere name of the birthday person mentioned even after messaging twice. Cake was displaced from position. Overall it ruined my party. No point in ordering a 2.5k rs cake. Poor customer support. They blame third party.

Trust me you will regret! I have been ordering from this site but unfortunately they end up doing some or the other error intentionally! Sometimes the quality of the flowers are so poor that you feel like throwing them right away and sometimes they send less flower sticks! Never ever try to purchase their hamper as the quality of their cookies and dry cake is extremely bad and stale...whe you complain about the same they will just say sorry for the inconvenience caused and thats it! It very repetitive! Order at your own risk and if you want to spoil your special occasion!

Bakingo delivered my order on time and my family get surprize and love the cake taste and thank you so much for delivery