AW Bridal

I placed an online order for a mother of the groom dress. All I received was a blue flower swatch. Save your money and your time. Order from a company you trust.

Don't order here! They created my dress a couple inches too big based on the measurements I provided but never took accountability and took shady pictures on their end trying to cover their $#*! on the measurement tho it was clearly too big. They told me to "see a local tailor" and were horrible in customer service emails basically saying it was all my fault. Shop elsewhere to avoid the headache!

Be aware that communication is very difficult as this company is based in China. The website is not entirely accurate regarding delivery times. If you would like to speak with someone be prepared to call multiple times during their business hours. I'm not sure what those are exactly because their email said to "call during China time 9-:17". Rather than answering your questions via email they repeat themselves and ask you questions that do not matter. Frustrating experience and we have not gotten the dress yet so I cannot report on the actual delivery or product.

I ordered a dress that arrived with no tags and it was discolored at neckline. You can't get through to customer service by phone and no one us replying to emails. When I placed the order, someone contacted me by email within 20 minutes to verify size. Now I am being ignored. Really concerned about getting a refund.

Update: A refund was given. Thankful that my persistent emails finally worked.

The dress I ordered was super good quality and exceeded my expectations! I ordered a size 10 and it fit perfect, true to size. The customer service was great too as after I placed my order I asked for it tailored and they had no problem doing that for me. I can't wait to wear this for the eras tour next month! Highly recommend.

The jumpsuit I ordered was too small even though I followed their sizing guide. When I tried to return they said the factory was in China and would offer me $30 and I could keep it. We bartered for a bit with me asking for $75 and landing in $50. I priced out a DHL return to the shipping address ($102). In the end I am simply disputing the charge with my CC company. I had a feeling I was going to be returning it, so I checked their return policy carefully before I ordered. Buy a size larger than you need. Know that there is nothing special about the quality. And ask to return it - you'll get $30 back.

Ordered AW Jules Dress in champagne and gave exact measurements in custom stitching. They asked if I could just take the closest size to the measurement instead of custom stitching which I refused. Dress arrived but with no custom stitching - just off the shelf. The sleeves are falling off the shoulder and the bodice is too big. I have to get this altered at extra cost. Rubbish product - waste of time. Do not recommend it at all!

I loved my dress. I have never felt so beautiful. Quality and material are great. Everyone thought I had spent a lot more money than I actually did on my dress and couldn't believe it came online.

I wore the Janet long sleeve mini for my engagement photos and it was so perfect! Really a quality dress and I had so much fun wearing a unique style like that. It went perfect with the mountain setting where we took our photos. :)

The dress I ordered arrived quickly, was just as pictured on the website, and is amazing quality! Communication was wonderful, and the staff at AW Bridal worked to get just the right measurements so the custom order could be exact. Highly recommend!