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From the business
🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.3 stars from 327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention and expert advice. Ask-Crew ranks 2nd among Question And Answer sites.
We monitor reviews for authenticity
I wanted to know how often my unit needed to be charged to keep in readiness. The info was not in the User Manual, but the Agent quickly answered my question
I love that Ask-Crew doesn't just give temporary solutions—they stay with you until the problem is completely resolved. I never feel unsure about the next steps or left halfway through.
Hello, Renee!
Thank you for your feedback! We're so glad you value the full support we provide from start to finish. Knowing you never feel left halfway through means we're doing our job right!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Even on weekends, when most services aren't available, Ask-Crew helped me when my washing machine broke down. Their guidance was faster than I expected, and I was able to get things running again immediately.
Hello, Kevin!
We’re glad to hear that you were able to get the help you needed right away, even on the weekend. It’s wonderful that the guidance was quick and effective, allowing you to fix your washing machine without delay.
Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Knowing that Ask-Crew is just a message away gives me a huge sense of reassurance. Whenever my technology fails, I feel like I have a reliable backup who can guide me through anything.
Hello, Larry!
We're very glad to know that our service provides you with reassurance and peace of mind. Having reliable guidance available whenever you need it is exactly what we aim to deliver, and it's wonderful to hear that this gives you confidence when dealing with technology issues.
Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I connected my smart TV without calling a technician. Step-by-step guidance from Ask-Crew made it simple, and it now works perfectly with my other devices.
Hello, Paul!
Thank you for your feedback! We're so glad the step-by-step guidance made setting up your smart TV simple and successful. It's great to hear everything is now working perfectly together!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Alex is very knowledgeable, patience, professional and kind. The problem is being complicated by Microsoft for unknown reasons and Alex has instructed me in multiple ways to try to resolve my issue. I am left with waiting 24 hours before attempting to sign in again. If the problem continues, I will close my current Yahoo mail account and open a new one with all of the other issues to be taken care of at that time. 5 Stars is not enough for all of the help he has given me.
Hello, Linda!
Thank you for your feedback! We're so glad Alex could guide you with patience and kindness through such a complicated situation. Your 5-star praise means a lot, and we'll be sure he knows how much his support has helped you.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Alex S is one super helper, I am 80 years old and as they say "Use it or lose it" well I have lost it since retiring 15 years ago only write the odd letter and buy stuff from ebay etc. So all the stuff I learnt has gone.
Alex gently lead me through the minefield that is Microsoft.
Hello, Roger!
Thank you for your feedback! We're so glad Alex was able to guide you with patience and care through the challenges. It's wonderful to hear his support made the process feel manageable.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576
Setup for my router was fast and easy. Everything worked right away with no problems, and I was online in no time.
Hello, Sarah!
Thank you for your feedback! We're so glad the router setup was quick and seamless for you. Getting online without any hiccups is exactly the way it should be!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
He helped me with a difficult issue. It took almost two hours and he stayed with me the whole time. Thank you for your great service
Hello, Walter!
Thank you for your feedback. We're glad the expert was able to stay with you through a difficult issue and provide the support you needed until everything was resolved. It's great to hear the service met your expectations.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Did a great job with directing my needs. I was looking for VPN service to help me communicate with friends abroad.
If you're tired of waiting days for in-person repairs, this is the perfect alternative. Fast, reliable, and very convenient.
Hello, Travis!
Thank you for your feedback. We're glad the service provided you with a fast, reliable, and convenient alternative to waiting for in-person repairs. It's great to know the experience met your expectations.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Got my headphones connected in less than five minutes.
Hello Tracy,
Thank you so much for your fantastic feedback!
We're thrilled to hear you got your headphones connected so quickly and truly appreciate you taking the time to share your positive experience.
If you ever need help again in the future, don't hesitate to reach out. We're always happy to assist!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I have owned my R650 unit for a long time now and tried reusing it after a period of non-use and found out I had no idea where my owner's manual for use is. This will get me going again, I am sure. I can't thnk Ann enough for help great help.
Hello, Floyd!
Thank you for sharing your experience! We're pleased that the assistance you received was so helpful in getting you started again with your device. It's great to know the service made things easier for you.
Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Ann C. Went above and beyond to help me with how to calibrate my laptop battery. She was so patient and kind. She was very professional and knowledgeable as well.
Hello, Pat!
We're so pleased to hear that the support you received was patient, professional, and knowledgeable. It's wonderful that the guidance went above and beyond to help you with your laptop battery.
Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
After my computer had updates, my Google Chrome page was not my current page. I tried everything, shutting down, restarting and nothing worked. I have never been on Ask-Crew and figured I might as well give it a try. Mary N was my assistant and she was amazing. We tried all kinds of different things. She was so patient and knowledgeable. We finally got my old screen back, but if it wasn't for Mary N, it would have never happened
Hello, Terri!
Thank you for your feedback. We're glad the expert was able to patiently guide you through multiple steps and get your Google Chrome page back to how you wanted it. It's great to hear Ask-Crew support made the difference in resolving your issue.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Sandra new her stuff. Walked me thru accessing the various MS Office subscriptions that i'd forgotten and how to get the Office suite to recognize the proper account to work properly! Absolutely outstanding support from Sandra. Highly recommended to any who ask!
Hello Brad,
Thank you so much for your feedback! We're thrilled to hear that Sandra provided outstanding support, guiding you through your MS Office subscriptions and ensuring everything worked correctly. Your recommendation means a lot to us!
If you ever have more questions or need assistance, please don't hesitate to reach out — we're always happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I was unable to sort out a download. Because i didn't really know how... Patiently and Tediously Elija. K work me through to get it sorted after considerable time... A great piece of work and I'm very happy for his service to me,,,,
Hello Michael,
Thank you so much for your feedback! We're thrilled to hear that Elijah patiently guided you through the download process and that you're very happy with the service. Your appreciation means a lot to us.
If you ever have more questions or need assistance, please don't hesitate to reach out — we're always happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I know that I should get a MS11 compatible computer, but MS no longer shows any sign of caring for customer. All the little changes they make without warning make it hard for a casual user like me. I dread Windows 11 and its increased use of AI. In my opinion AI is not sufficiently developed to be anything but a high sapeed hinderence. Just one minor issue is spell check, it is not usually simply available any more in anything other than Word. It now takes at least three additional key strokes to check a spelling and oftenneeds the bad-speller version of the word to be copied to a word file to get any where: Progress; I don't think so. The last two days wasted makes me seriosly consider closing down Windows 10 as I need to buy a new computer for Windows 11 and will now seriously consider Apple
Microsoft seem to forget my subscription to MS365
Hello John,
Thank you for sharing your thoughts! We understand how frustrating it can be when software changes make everyday tasks more complicated, especially with features like spell check and AI integrations. Your feedback highlights the challenges casual users face, and it's valuable to hear your perspective on Windows 11 versus other options.
If you'd like any guidance or support navigating these changes, please don't hesitate to reach out — we're always happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +44 7700 170576
The service was amazing, extremely patient and not put under pressure when struggling to understand instructions. Thanks again to the amazing support. Craig Langdon
Hello Craig,
Thank you so much for your feedback! We're delighted to hear that you found our service patient and supportive, especially while working through instructions. It's wonderful to know that our team made a positive difference for you.
If you have any questions or need assistance in the future, please don't hesitate to reach out — we're always happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Had a problem in that my printer wouldn't print. My troubleshooter gave me a few hints, and recommendations and I'm back in the printing business again. Very grateful for the help!
Hello John,
Thank you so much for your feedback! We're delighted to hear that our troubleshooter's hints and recommendations helped you get your printer back in action. It's wonderful to know you're back to printing smoothly.
If you have any questions or need assistance in the future, please don't hesitate to reach out — we're always happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
TICKETS ORDERED ON GROUPON COMPUTER SAID TRANSACTION DIDDN'T GO THROUGH SO I USED MY CC TO PURCHASE THEM AND ENDED UP WITH 2 SETS. GETTING A REFUND HAS COST ME MORE TIME AND HASSEL NOT WORTH THE SAVINGS NEVER USING GROUPON AGAIN
Hello Kim,
Thank you for sharing your experience. We understand how frustrating duplicate charges and refund issues can be, and we'd like to help clarify the situation. Please reach out to our billing team at billing@ask-crew.com or +1 833 600 0218, and they will review the transaction and assist you.
We're here to make sure everything is clear and addressed to your satisfaction.
Best,
Matthew, Ask-Crew Billing Support
billing@ask-crew.com or +1 833 600 0218
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, David!
Thank you for your feedback! We're so glad the agent was able to quickly provide the charging information that wasn't in your manual. It's great to know you now have the details to keep your unit ready at all times!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218