AmiAmi

Stupidity shipping cost
Buy 5$ small figure and shipping cost is 5 times the figure
Highly don't recommend this
Scamm by using shipping fee

I love ordering at AmiAmi! Everything always arrives super fast and in very good quality, even though shipping can be sometimes high but that's okay, since I am able to get some stuff I can't find on other websites anymore. Looking forward to order there again alot.

I've never purchased from AmiAmi before and was quite nervous since I didn't know how their preorder system works. It was very easy to check out and their customer service responded quickly to my question about how long I have to pay an invoice (1 week from it being sent out). It was shipped a couple days after I paid the invoice and 4 days later today it came in! Everything was packaged perfectly and my products were brand new and beautiful. I will be using AmiAmi in the future. Thank you so much!
(Items purchased: 2 big acrylic stands + 6 blind bags)

Where to even begin, it's a good concept but they 100% refuse tracking numbers (even if you pay for it) and then close your account when you have to open a paypal claim because your item never came and they're refusing you tracking. Would not recommend based on the fact they're scammers.

I have bought from here a lot, and I have never had any complaints. They mainly sell anime figures, but also sell goods and clothing. I mostly buy used figures from their store at a (surprisingly) low price. Their harsh grading system on second-hand figures/goods is great, one dent on the box? Down to a B.

I had an order ready to buy. They said they were calculating shipping. They then banned my account for multiple accounts. Because i lost my email address access and made a new one. They keep track of every address they ever ship to. And proceed to tell me i can't use a new email.

They are morons.

I pre-ordered an item and paid for it fully. But unfortunately due to Covid lockdowns, there was a shipping issue. I understood so I never complained, just followed up once or twice just to be sure my order is still in good standing. Now all of sudden I receive an email from them inquiring if they can change the manner of shipment, specifically they want to split the item into several parcels. So I replied asking them how will they split the item, are they gonna open the box, etc. And I wrote in bold letters that I do not intend to cancel. They ignored my reply and the next email I got was the notice of refund from Paypal, and then a notice of cancellation from them. I have waited more than a year for this order only for them to cancel it just like that. The only reason I can think of is because the item's price went so high and they will just sell it again for bigger profit. In the meantime, my original payment decreased to about $100 after conversion and/or fees.

06.06.2022 I bought a nendoroid on this date. The date is now 16.06.2022. My order has not been shipped for 10 days. First time staff said to me 'Will ship on Wednesday' Today Thursday is still not shipped. Now, they said Friday it would be shipped. There is not any delay with my country but they re saying it s delaying and normally they re saying cargo ll be in 2 days... I said ıf it s not be in cargo tomorrow, i want canceling an order but they say it's not possible. What kind of service is this?

Long time ago they closed my account for no reason, asked their customer service and no reply at all. So I created a new account with different email recently and pre ordered a figure, got all the confirmation emails then suddenly it got closed again. Asked for the reason and they replied with "multiple account policy" unpolity, then I asked for the reason why they closed my previous account again then no reply.
They don't care about customers, never reply if they mark you as a non-business supporter. Just go Hobbysearch or Hobby-Genki if you would like to buy any figures or something. They got better service/price/shipping.