Overview
AmericanMuscle has a rating of 4.3 stars from 7,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Instant Feedback
Paid the extra for 2 business day shipping, and not recieving my item until 4 business days later. Ordered on Thursday, recieving on Tuesday. Let's give Thursday as a day of processing…, still doesn't explain why then 3 business days later I receive my item from American Muscle?
Sunday night shopping, asked a few questions late night in chat. 5 minutes later order was placed. Received order by Thursday. Overall great experience
I ORDERED ONE PART FOR A CUSTOMER AND ORIGINALLY PLANNED ON RECOMMENDING THE COMPANY TO CUSTOMERS. INSTEAD, I WONT BE DOING THAT. I HAVE RECEIVED 13 EMAILS WITH ANNOYING MARKETING PROMOTIONS. IF IT WAS 13 EMAILS OVER 5 WEEKS I WOULDN'T HAVE AN ISSUE. IT'S BEEN 4 DAYS SINCE I PLACED MY ORDER. THIS IS RIDICULOUS.
Hello Elijah,
I located your recent purchase for the Spoiler, I apologize for the marketing emails you are receiving I understand it can be frustrating receiving so many emails not relevant to your purchase when you are waiting on an order to arrive. You can unsubscribe from these emails by scrolling to the bottom of the email and selecting "Unsubscribe" then you can check the statues of your order including tracking using the customer portal which is orders.americanmuscle.com. I apologize again and if there is anything else we can assist you with please feel free to reach out!
Thank you,
Allison
Had a great experience we have placed three orders spending around $1600 to $1700.00 we will be back when parts are needed but I do have a question it's says we get a gift (shirt) so can we get 3 free shirts 1 medium 1 X-Large and one 2 x so we can wear them on my husband birthday since we bought all the car parts for his mustang?
Thank you Darleen Galloway & Erick Galloway
***** state rd 60 Borden in *****
Still have not received my package! Updated that for some reason it was sent to an old address that was in your system? The last 3 orders were sent to my address I have had last 6 years. Make sure you delete all old addresses in the system so this does not happen to you. Really needed a part for my sons car in the body shop!
I just received my CDC Light Bar for my new 2024 Mustang GT convertible! American Muscle, has once again, delivered a quality product on time and in perfect shape. I've had numerous cross boarder transactions and the folks at American Muscle make everything simple and easy! You've got my business and I appreciate making my Mustang unique. Thank you.
Placed a phone order Sunday with Courtney and was very professional and helpful. Answered my questions and explained the ordering and shipping process,and there was quick delivery.Very happy! Will order again from AM
Have a return for some camshafts called in to talk to technical support, person I talk to you was very knowledgeable and easy to deal with. Always nice talking to somebody that knows where you're coming from. Has made the same learning mistakes when working on cars also. Have been a customer of American muscle for 20+ years always had good experiences. Appreciate it.
The experience I've had ordering from American Muscle is the greatest. It's a good feeling to know the web site is just a click away. You don't have to search all the auto stores to find something you need. Keep up the good work A.M.
Ordered on Jan 20,2025 says delivery between Jan 27-30, by Jan 28 still no update. Also stated shipping date was Jan 30, reached out via chat support stated no shipping info. Cancelled order due to it
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- Malvern, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marcus,
I'm sorry about the delay in getting the UPR Oil Drain Plug! I called and left a detailed voicemail, but wanted to reach out here as well. Due to the delay with FedEx and picking up the shipment today, I issued a refund on your shipping cost back to the original payment method.
Again, I apologize for any inconvenience this caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree