Amazon CA

I was promised an extension by multiple Amazon reps while I waited for a reply from the seller. I wanted to give Amazon and the seller the opportunity to solve the issue. I was promised there were notes in my file. I was promised that the calls were recorded. I also rebooked Intelcom for a return that was not picked up as scheduled by Amazon. I was told they'd come Sat at 10. Now I'm told Intelcom doesn't pick up on Saturdays. I am told that all of the reps put no notes in my file. I was told that it is against policy to listen to the quality assurance recordings. I am now told I missed both deadlines, one for believing 3 different reps that I had an extension and could return a product, one because their pickup service didn't show up. I can no longer be a customer of Amazon due to all of this cheating. Amazon has changed their treatment of customers and I am now forced to return anything I can and end the business.

I used to buy everything from amazon canada. The last few things i buy just seems to be garbage. Im loosing money buying amazon garbage. Think im going to stop buying from amazon and look for a place with better quaility stuff

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BE WARNED - Amazon is soliciting your government issued ID or they will refuse to refund your return. I was informed by my bank DO NOT GIVE THEM YOUR ID. There is currently a class action lawsuit against them because of this. If they refund the same method of payment how exactly is this even needed? They are a retailer! I have filed a complaint with Ontario Consumer Protection. This is how they detour the consumers from returning a poor quality product. They are now holding my refund hostage. It's a scam.

Illegal products sold by amazon, not approved by CSA! How to be allowed? Customers be aware
Why not 00 review, even with the stars they play with, crooks

I was logged into my amazon account and got an ad for 3 months free for Amazon music. I clicked through and signed up and only got 1 month. Bait and switch advertising.

This is a direct copy of the review I gave to amazon that they did not like.
First thing I disliked was the fact the box did not come sealed in a cellophane plastic. Meaning it was opened or some one bought it and returned it. The second dislike is there were large number of open barrel "U" connectors missing. To be exact 100 pcs. The first photo was the box that came with the advertised connectors, the second is a photo of what I got inside the box with the largest "U" connectors missing. I only received 3 sizes of the 4 sizes "U" connectors as advertised. The final photo is the ad that was put on Amazon to entice you to buy product.
I have read from many other people that they have purchased a product only to find out that someone before them bought it and opened it then sent it back to where it's put back on the shelf and the poor customer that orders the same product gets an open package delivered with pieces missing or taken out.

First, *Do not buy anything on Amazon.ca that is sold by a third party seller*.
Amazon will not help you at all, and you'll get ripped off from those third party sellers.
What they call an A -Z guarantee is completely useless!

Customer service hides their phone number, making it difficult to speak to a human. If you do reach a human they won't help you, they just hang up on you!

They hung up on me twice today. Even by a so-called supervisor!
I was told by 3 customer service people that the last person I spoke to gave me the WRONG INFORMATION… and they won't make it right! (In other words, You lose sucker!)

Amazon.ca is expensive and purchases are often shipped from the USA which may cost you duties.

Typical Canada, you won't find any bargains here! It's a world away from Amazon.com.

Amazon's return policy is a joke. When you go to create a return it would display when you will receive your refund BUT if you call them that is not what they tell you. Some of my items were refunded within a day or two, some 7 days and then 30 days. They will always tell you that you will receive your refund after WE RECEIVE your item. That IS NOT what it says when you create the return. Usually it states 7 or 16 days for refund from the time of drop off. BUT their system never updates the drop off! Amazon changes their policy like the wind. I'm going back to Walmart this isn't worth my time.

Manufacturer and Amazon failed me, didn't deliver order after 10 months and cancelled just now! 7 months ago I called to either cancel or get the item as well, and the Amazon rep LIED to me saying they were getting the mufflers back in stock already so I should just wait... nothing. Destroyed my project and now increasing pricing for me as I could have gotten it and other parts in the order elsewhere nearly 11 months earlier! (now it's winter)