UPDATE: They gave me my promised discount.
YOU promised a 10% discount on my first order. The email I received mentioned the discount but never told me how to claim it. Poor and deceiving customer sales tactic. Not happy.
You promised a 10% discount on my first order. The email I received mentioned the discount but never told me how to claim it. Poor and deceiving customer sales tactic. Not happy.
I have shopped with Always Fits many many times over the past few years and it's always been a great experience. I know I'll find an awesome gift for my friends (but mostly myself) when I check out the site. My most recent order was severely delayed due to the pandemic and mail issues but the company was transparent and provided such great customer service and was sincerely apologetic... it was out of their control and you can really tell they care. It's cool to know you're dealing with actual people and a passionately run business as opposed to some giant corporation. Will continue to use them for my future gifts!
I get all my cards from Always Fits because they always have the best cards. I experienced an issue where my card got lost in the mail (to no fault of the company) & had the pleasure of dealing with Ari in their customer care department. What an absolutely lovely person to deal with! Responses were almost immediate & my issue was remedied with empathy & compassion + a few laughs, even. Thanks for being great. I hope this company stays open forever!
I got this Fowl Language mug as a present, and it makes me chuckle every time I use it! Those little birds are absolutely adorable and I always have some nice company on my coffee break :) also it's dishwasher safe, I've been using it every day for several months - prints are intact.
Not only does the CEO write the most personable thank-you notes and welcome letters via her mailing list, she also has a keen eye for camp, pop, and nostalgia. I feel at home with this store. I've purchased three gifts so far, and have been so pleased with the quality, for one, and second, how each arrived in pristine condition. My dog liked one of their dog toys so much, my mother went and purchased another as a surprise to us. I'll definitely be looking to Always Fits for that special, unique gift you can't find anywhere else. I also feel good knowing I'm investing my money in a company that cares about their brand and product. I'm a branding consultant and an artist, so this is huge for me. Thanks to Head Gal, Ashley Judge!
They have some of the funniest, most nostalgic stuff ever! I ordered a Dirty Dancing " I carried a watermelon" sticker and I get so many comments about how funny and unique it is. I'm always recommending them to my friends who like quirky gifts. I've never had a bad experience with company, and will definitely continue recommend them as well as order for myself.
I've ordered a bunch of things off this website. The service has always been great with fast shipping. I've never had an issue with either. 10/10 would recommend and buy from again! The gifts I've bought were loved across the board. I even shipped socks to my brother and used Turd as his first name (bc why not) and they shipped it that way. Love this site!
Cute merch! Site was easy to navigate. Shipping was quick AF! Shirts are a little pricey, but I'm not mad about it. Nice quality, great fit, AMAZING designs, and they're holding up nice in the wash. And love the mug! Very Pleased! (:
You will get an endless stream of emails asking how they did. I left a very negaitve review that doesn't show up on their site. Hours later I now have been enrolled in every organization's newsletter. I received dozens of "welcome" emails from national companies I did not sign up for. I believe this to be directly related and retaliatory for my negative review about being emailed constantly.
Ordered Christmas gifts on December 2 and received on January 2. They posted on their website that it was due to an outside company they hired to handle the holiday rush not following through with their commitment. What I don't like is how they delete any negative comments or reviews on their Facebook page. My honest comments have been deleted and they blocked me. Every one of their reviews on their website is 5 stars. Seems too good to be true. I won't be shopping there again. Prices are cheaper on Amazon for the items that I ordered I discovered after the fact. They just don't seem honest in my opinion.
Answer: Really easy. I had the absolute pleasure of dealing with Ari & the responses were almost immediate.
Answer: Hi there! We're so late to answering your question, but we're a real company! We're based in Massachusetts, but we also have a warehouse in Texas. All products are in-stock and ready to ship. If you have any questions, please feel free to reach out to us at info@alwaysfits.com at any time!
Answer: We do accept returns! Returns must be postmarked within 100 days of purchase. Our full policy can be found here (https://alwaysfits.com/pages/return-policy), but if you have any questions, please feel free to reach out to us at info@alwaysfits.com at any time.
Always Fits has a rating of 3.6 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Always Fits most frequently mention and customer service. Always Fits ranks 59th among Gifts sites.
Most customers prefer receiving transactional e-mails (eg. Order confirmation, tracking information) and most don't seem to mind just skipping over a request to review the product if they're not in the mood. I don't believe we send more transactional e-mails than other online shops, but we respect your personal preferences! You'd have our full support if those messages were just not you cup of tea! As for spam e-mails or sign ups that followed your orders with us, I do promise you that we had nothing to do with that! We are a small business and we definitely don't share our mailing lists with a soul! I'm sorry to hear your inbox was so flooded with messages! We can all relate to that! We wish you well, Ozzy!