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The company is generally well-regarded for its supportive and effective team, with many customers expressing gratitude for the personalized care and guidance they received from therapists and staff. This highlights a strong commitment to customer satisfaction and a positive recovery experience. However, there are concerns regarding the interference of one of the owners, which has made some residents uncomfortable, suggesting a need for clearer boundaries in management involvement. Overall, while the company excels in fostering a nurturing environment, addressing leadership dynamics could enhance the overall experience for clients.
This summary is generated by AI, based on text from customer reviews
I owe my recovery to my therapist, counselor, case manager, cook and the program director. They all had my back and showed me how to love myself again. I'm so grateful I had them on my team. I loved my stay and gained so much from being a resident. The only complaint I have is that one of the owners would show up and interfere in the program. It made a lot of the residents uncomfortable whenever she was there.