How would you rate Allegro?
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Romania
1 review
0 helpful votes
Follow Fernando A.
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Unreliable!
November 28, 2024

I avoid buying in Allegro, but occasionally, I do so when I don't find what I want on another platform.
It seems that they don't control the sellers enough. Frequently, they sell old products that don't work as a new one.
I have had problems (more than one) with returns, exchanges, and reimbursements, which depend in the not always goodwill of the seller. In that case, you are lost because the Allegro platform will not help you.

Date of experience: November 25, 2024
Japan
1 review
0 helpful votes
Follow IMCo J.
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This company is corrupt company.
Their employees are unprofessional and have been trained to lie.
They manipulate buyers and sellers for their
Own profit and interest.
They disrespect customers and $#*! on the law. They abuse Europe. They choose corruption over justice. We have perfect legal evidences, against this company's corruption. We are calling here in everyone to help us, bring down this corrupt company. Please come join us. Provide information on how to file a corruption case against this company. In Poland. In Europe and internationally.

We will appreciate your good work. Our world today is mostly digital. We can't let corrupt companies like allegro stay in the e-commerce industry. This is very dangerous for our young generation. Please help us fight against allegro, by sharing every information you can, on how to report this corrupt company, in Europe and Poland.
Thank you all. Big respect.

Date of experience: January 7, 2023
Georgia
0 reviews
0 helpful votes
Follow Geor S.
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Easy Money
June 27, 2022

Hello! You can register on this link deposit minimum 20$ and will get 40$, then every day increase your money with doing easy steps. To be honest I was not trusting too, but when I saw the result ot changed my mind.

https://m.ageratgc.pl/?code=rsl*******

With you good luck!

Date of experience: June 27, 2022
Poland
1 review
2 helpful votes
Follow Dont Buy A.
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Corrupted company
September 16, 2021

Don't buy here and don't leave your personal data with this company. Allegro is totally corrupted. It is also not a Polish company. Since it has been bought out in 2008 by Permira which is a corrupt company. Sellers offer fake products and contact sellers after purchase via SMS that the product won't work. The buyer steps down from the purchase and never sees his money again. Or sellers claim that purchased order has been sent out while the product has never arrived. They claim that the courier or pick up station has lost your oder and again your money is gone. The Allegro Buyer Protection is also fraud. They don't step in and they dont help the customers to get their money back. If you complain and request help, the company suddenly replies through automatic chatbots.
But the website collects address, phone numbers and emails.
Stay away from them.

Date of experience: September 16, 2021
Poland
1 review
0 helpful votes
Follow Report A.
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Rassist and corrupt company
September 17, 2021

Stay away from this company. They use the seller questions and answers section to spread racism against black people. "Account security, I get strange e-mails in English or broken Polish. Is this a Nigerian scam?"
https://allegro.pl/pomoc/dla-sprzedajacych/bezpieczenstwo-konta
The company also breaches the EU Data protection policies. They write on their website that they keep the right to refuse the deletion of data and closure of accounts. They also storage the customers and sellers data for 3 years after the account has been deleted. The online platform is spamed with fake sellers and fake products. They work with PAYU to keep your money. In 50% of the cases, they refuse to refund the money. Allegro is since 2008 a British company. This company needs to be reported to the Polish Authorities.

Date of experience: September 17, 2021
Poland
1 review
0 helpful votes
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SCAMMERS BE CAREFUL!
January 22, 2022

They will send you pictures of the item but they will not show you everything and when you will get the item it will come with damage or issues. Please report to everywhere specifically people from Poland. Help me out to get this message to the authorities!
They took payment as cash through delivery guy to be able harder to show the issue and find people.

Here below was the link to the post.
https://archiwum.allegro.pl/oferta/tucson-2-0-15-20-skrzynia-biegow-automat-4wd-usa-i***********.html

Date of experience: January 22, 2022
Virginia
3 reviews
7 helpful votes
Follow Lech B.
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This is now 4 month and no correct replay from Allegro.pl. This company got so much cash from Investors 3.5 bln USD. I am business seller for 19 years and they have betrayed me for 4 month. Allegro did collect via partner PayU 1600 PLN from my client. My Long time client ask allegro to cancel and I did agree to refund. Bur money is hold by Allegro. I do not have money and they charge my account of 19 years. I can not buy Christmas gift like I do since they block. 2. They illegaly charge me EU costoms fees and after 3 month they refunded 750 PLN but I did not got back to my Bank Account In Poland. Tech support pomoc klienta allegro nie dziala. Lech Bajan principal RAQport Washington DC

Date of experience: December 28, 2021
Marta B.
Poland
2 reviews
10 helpful votes
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Nice
May 7, 2019

Allegro is nice polish web business, you can buy something here and you can sell something too. But i give 4 stars becouse of my lost one transaction when i ordered something and i did not get this.

Date of experience: May 6, 2019
Portugal
2 reviews
2 helpful votes
Follow Viorel S.
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Dears, you are total incompetents? Open you eyes and stop you stupid "copypaste" reply or you racist, criminal Company risk big fines in European Court!

Already uploaded and sent you all legal document a month ago from the Tax Department's website and it is the same legal documents that were sent and accepted by all other European Marketplaces like Amazon. Priceminister, cDiscount, Fnac where we Sellers for years and this document is completely legal and contains all the necessary information like tax id, name, address, list of beneficiaries and representatives - please open your eyes before ordering things that are exposed in the document.

I give you 48 hours to resolve the problem or we have no other solution like filing a legal complaint about your Company in a European Court for discrimination and non-compliance with European legislation of which Poland is a member.

A copy of this e-mail also goes to Allegro Directors Management and on all Social Media for everyone to know what kind of arrogant, incompetent and discriminatory "service" you provide.

Regards

Hitslv

Date of experience: February 15, 2021
Italy
1 review
0 helpful votes
Follow Digital C.
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Seller account blocked with no withdrawal option. Also report to the European Online Fraud Authority.

Date of experience: July 12, 2023

Overview

Allegro has a rating of 2.2 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Allegro ranks 110th among General Apparel sites.

service
7
value
7
shipping
7
returns
6
quality
6