I bought a Perfect brand canister vacum for high price of $600.00, from Allbrands.com, and the vacum turned out to be not so perfect, and started acting-up to the point-that I called the vendor's customer sevice. They told me that this is not their responsibility, and I cant return the defected item and they instructed me to contact the manumacturer, which gave me a runaround. Now I am stuck with an expensive piece of junk. Please be careful not to do business with this iresponsible vendor, and stay away from Perfect brand vacums, whiche are far from perfect.