Airtasker

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GB
1 review
0 helpful votes
Follow Caz B.
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ESPECIALLY as a female, as aggressive and intimidating male Taskers if eg things go wrong due to GREED, they KNOW YOUR ADDRESS so they are threatening and make you so SCARED that they can come back to your house and get aggressive with you even further so you give in and LET them have the money for the ( in my case) job they didn't even DO!

I am not the only female who was left in an unsafe situation and Airtasker do NOTHING and they do not CARE and keep the abusive man ON their site!:-(

Two other people were ROBBED in their own home by a Tasker and the police could do nothing and Airtasker DID nothing, as usual, as they are all JUST words when things go wrong and you are left TRAUMATISED because of their bullying, unprofessional, aggressive, intimidating to women 'Taskers'

Date of experience: January 19, 2025
Australia
3 reviews
8 helpful votes
Follow Mike W.
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Lately it's harder and harder to find good people on this site. The ones that turn up are often not skilled enough to finish even a relatively simple job. I remember few years back it used to be much easier. Not sure if it's due to some skill shortages or it's something to do with their site.

Date of experience: February 13, 2022
Australia
1 review
3 helpful votes
Follow Dave S.
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Airtasker connected me with a dodgy plumber who charged almost $500 over the agreed amount to replace a pair of wall taps in my shower. Was pressured by the plumber to pay, and being coerced, paid to get him out of my house. I told Airtasker of the coercive behaviour and asked for a partial refund. I was directed to the site's terms and conditions, wherein Airtasker accepts no responsibility for any Tasker behaviour, including criminal conduct. Do yourself a favour - hire from a reputable business, not a dodgy Airtasker.

Date of experience: January 22, 2024
Australia
1 review
6 helpful votes
Follow Debra C.
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Heart breaking...
March 6, 2023

$4,500 later, & this is the tiling job we were left with, the whole 150sq metres. The whole length of the "newly stoned" garden is also what we were left with, from "his" discarded grout buckets. We also had the loo stuffed full of loo paper up to the rim, with the discarded empty roll thrown on the floor, done on purpose before "he" took off with an early release of our money, foolishly paid by my brother.
Absolutely heartbreaking, as we lost "both" our parents mid last year, & have been having their home done up, & due to go to auction, in another 2 wks time, which we've now had to cancel. We will have to pay thousands more now, to get an "actual tradesman" to fix up the damage. I hope this review will be able to save someone else going through similar.

Date of experience: March 6, 2023
Texas
1 review
13 helpful votes
Follow candice d.
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Scam scam scam
January 20, 2023

I have completed not one but, three different tasks for posters needing a task done and have still yet to be compensated for my work my time and dedication solely sacrificing my own personal needs to complete their projects as they required without any compensation! I do not recommend performing any tasks for anyone on this site they are scammers using someone else time and hard work to gain pprofits and dont even compensate you for your hard work and efforts

Date of experience: January 20, 2023
Texas
1 review
4 helpful votes
Follow N H.
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Seemed Odd
May 10, 2023

It seemed odd it's like the few people that reached out with acceptance had never worked before but the pictures didn't even look right it seemed like a quick money crab. The monitors would not allow much correspondence not any really it's seemed to monitored. I couldn't get information about the job. I don't trust the application it's too much control so I am not surprised...I knew if I paid I would never seeeeeee my money again.

Date of experience: May 10, 2023
Maryland
3 reviews
3 helpful votes
Follow Koko S.
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Posted for car detailing. 2 people came and did the job. They stole 2 sets of knives in glass boxes from my trunk. Airtasker Raph was in communication with me but now the emails keep bouncing back and he wont give me their address so i can contact the police. Beware!

Date of experience: November 27, 2023
Australia
1 review
13 helpful votes
Follow Susie J.
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Not satisfactory
February 27, 2022

Its not possible to discuss your requirements before booking, so not possible to get a realistic agreement on anything not straightforward or multiple tasks. After paying and booking a service, the contractor simply didnt show up or contact me. I was, however, refunded the money. Would not use again.

Date of experience: February 27, 2022
Australia
1 review
14 helpful votes
Follow Lisa R.
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No Longer Safe
October 29, 2022

Accepted a quote from an Airtasker who then offline tried to charge me over 50% more. Cancelled the job which they rejected. Wrote a communication to them on Airtasker nothing that they tried this and they blocked me. Contacted Airtasker and no response. Tried to report the tasker and the report keeps bouncing. So, Airtasker gets to hold my money for a week now and I have no recourse.

Date of experience: October 29, 2022
Australia
1 review
4 helpful votes
Follow raymond c.
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I just posted a task, pick a tradies and paid for the deposit. Then the tradies ask for more money to cover his fee, and lie about his availability. I cancel the task and waiting to ask for my refund. I am not happy because i was not told i need to pay for booking fees before i confirm to pick the tradies and before i pay for the deposit. I only noticed about the booking fees after i provide my credit card info and agree the terms and conditions, which is i need to pay for the booking fees, and i don't know the amount of the booking fees as well. This is not transparencies about the fees for the poster. I am still waiting for the confirmation email and waiting for the instruction for my refund. I will keep posting my comment in FB, Twitter, YouTube Wikipedia, until my issue is resolved. Thank you.

Date of experience: September 15, 2022

Overview

Airtasker has a rating of 1.1 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Airtasker ranks 57th among Outsourcing sites.

service
9
value
8
shipping
3
returns
3
quality
8
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