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TJ Maxx
Questions & Answers

483 reviews

Here’s what buyers have asked with answers from TJ Maxx staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

I ordered from Tjmaxx a week ago why is my stuff still not shipped?

Answer:
This site takes a lot longer to ship than normal sites. I do not know why they are slow. There's a chance they could also cancel your order because their inventory status is not usually up to date.
By Pamela C., over a year old
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Question:

Hi, I would like to know what TJMax is not using the TJMax card for returns, just like Target does? What a great idea Target has.

Question:

Why won't TJMAXX process my order, which is 3 cents less than my gift card balance? I received this "gift" card in lieu of a refund for using Paypal.

Question:

When i got the tracking details says the package weighs 6.4lbs. No sunglasses weigh that, purchased the last pair in stock. Will i recieve it

Question:

No customer rep has the "power" or the "ability" to resolve online order issues. What's the point of customer service?

Question:

I ordered like a week ago why is it still not shipped?

Answer:
It's probably in the process of being cancelled. Tjmaxx online sucks
By Jo H., over a year old
See another answer (1)
Question:

Dear Mr./Ms., Hi, everyone ! This is Edward from D-max, South Korea. I'd like to know about email addresses of business development department, marketing department and customers service center. Thank you so much for your kind help in advance. <<my email : edward@d-max.com>> Have a nice day. Best regards, Edward.

Question:

Do you ever get more of a sold out shoe?

Question:

Are the Cothes true to size or do they tend to run bigger/smaller? Looking at a dress for graduation and i just want to be sure i'm getting the right size

Answer:
It seems they run true to size. I haven't had any difficulty but don't know about others.
By Nancy E., over a year old
See another answer (1)

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?