logo

The Knot
Questions & Answers

390 reviews

Here’s what buyers have asked with answers from The Knot staff and previous consumers.

4
questions answered
0%
answered within 1 day
Question:

How can I allow guests to RSVP themselves on our website?

Answer:
My honest opinion... do not use theknot.com for your wedding. It crashes often and can be extremely frustrating. Believe me... I used it and was locked into using it because it was on all of my invitations. My best advice: use weddingwire.com. But, if you're not going to listen to my advice or are locked in and stuck as I was, go to your wedding website (not in preview mode) and click on guest list from the dashboard... well... After 9 attempts, TK will not load properly so that I can step you through it (everything else on my computer works great). Sorry, that's all I have for you. I hate theknot.com!
By Brittany R., over a year old
See more answers (3)
Question:

Did you receive a review for L&H Couture Doylestown from Alyson Stolz?

Question:

We have the guest list on the website but somehow people that are not on the list are able to RSVP by adding their names and menu choices. Why?

Question:

Why is it that people that are not on the guest list can RSVP on the website.

Question:

I was wondering how the registry works?

Question:

I'd like to see reviews for Five Bridge Inn in Rehoboth, Ma

Question:

My wife is considering paying $170 per month for a 1 year commitment at knot.com. She had a 6 month subscription a couple years ago from Weddingwire which yielded zero weddings. Is there any statistics on the success rate for this sight if the client uses it properly?

Question:

Concerning the 12 month negative contract, what is the best was to handle the people doing collections?

Answer:
Tell them the same thing they say to you when you contact them for help in any way! "I don't think it is in our best interest! You are on your own... Good luck with that!"
By Filippo D., over a year old
See another answer (1)
Question:

Paid $800 for an email blast. They said it's sent out to 6600 brides. We didn't get one lead. Can I get access to the bride list?

Question:

How can I get in contact with management at the knot shop? Before I post really negative reviews. I have sent an email and I have called. Neither were helpful and at this point I really never want to do business with this company again

Have a question?
Ask to get answers from the The Knot staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?