I canceled my trial membership and yet was charged for a premium membership.
Asked by Sarah R. on 4/19/2017
5 Answers
John L.9/7/2018
I was billed as well. I had deleted my account. I asked about reinstating the account, since I had paid for a year. No response.
Brooke Y.7/28/2017
Hey Sarah, Jon, Violet, and TayMar! We're so sorry to hear you had an unpleasant experience with our support. Our team is always happy to sort out any payment or billing related issue via our support email help@skillshare.com We did receive support emails from some of you and were able to resolve these issues. If your issue hasn't been resolved, certainly reach out and we can help right away. :)
jon t.4/28/2017
This same thing just happened to me. I have heard no response from their end. What a terrible scam of a website
Violet C.4/24/2017
I just woke up to find myself almost a hundred dollars poorer as well. This is not going to get them positive publicity.
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