logo

Pottery Barn Kids
Questions & Answers

305 reviews

Here’s what buyers have asked with answers from Pottery Barn Kids staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

Can you give me the address of Pottery Barn Kids where I can write to regarding the poor way I was treated when I called about my order?

Answer:
Hi Vicki: We are so sorry to hear about your recent experience when you inquired about your order. Please email our elevated team at support@potterybarnkids.com and we can then reach out you directly. Thank you.
By Judy E., over a year old
See more answers (2)
Question:

How easy is it to get a hold of customer service at Pottery Barn Kids?

Answer:
It's not possible. Buy from somewhere else. These people are useles
By Kirsten K., over a year old
See more answers (4)
Question:

Is Pottery Barn Kids a scam or a legit company?

Answer:
Both! They sale items that they do not have in stock and have no idea when or if the items will be back ordered. Impossible to get a refund.
By Bill H., over a year old
See more answers (3)

Have a question?
Ask to get answers from the Pottery Barn Kids staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?