MyPoints
Questions & Answers

You RUN! RUN FOR THE HILLS! Close your account and RUN! And then, file a complaint with the BBB. They are now under the parent company "Prodege" which is also SwagBucks. Both are horribly run companies now!

They did the same thing to me last week and I had around 9630 points. I was trying to reach 10000. They knocked it down and said that I purchased 2 Amazon gift cards, which was a flat out lie. I cant stand amazon for certain reasons. I have proof and witnesses to everything that has happened with mypoints. I have contacted them through email and have received answers back. They have not followed through yet as they said. If this goes on with no satisfaction I will take legal action. I will also hope that others join me. That is not necessary but I will give others the option at their own discretion. False and misleading information may only be a misdemeanor but we deserve what we work for!

You don't, they won't answer or take your calls nor will they return any messages.

Yes. Its quick and easy. Simply go to your account to change

Mypoints is a large company. They will e-mail you, might just take so extra time depending on your issue

Yahoo is notorious for email problems. I use Gmail. It's free and more reliable.

I get multiple emails daily. Try checking your spam folder and be sure to add mypoints to your contacts. I also would check your account to be sure they still have your current email. I hope this helps.

Not that it will make you feel any better, but I cannot get any help either. Totally useless but here: To submit a ticket regarding an activity, go through the Visited section of your Activity Ledger, https://www.mypoints.com/account-ledger.