Menards
Questions & Answers

How easy is it to get a hold of customer service at Menards?

Asked by Janet Z. on 7/26/2019

6 Answers
Lauren H.6/16/2020

Nearly impossible. No customer service phone #'s provided by Menards. Have been waiting over a month for a response to my request and issues. Have also requested updates multiple times within that month with absolutely no response. Hopefully this is only because of Covid-19 but I from what I've heard the Customer Service is always almost unreachable
John M.2/15/2020

VERY DIFFICULT, THEY GIVE YOU THE RUNAROUND OR WILL GET BACK TO YOU AND NEVER DO
Trisha R.12/13/2019

You cannot speak to an actual person. You can only send an email to an anonymous customer service representative. Terrible customer service!

Impossible. There is no phone #. Even the stores won't give you an 800 # you can only email and they don't respond. Hate them!
Robin S.9/22/2019

Good luck it's hit and miss and you will probably know more than the staff.
Roger C.7/26/2019

IMPOSSIBLE! All via email NO phone number avalable

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