MegaMotorMadness
Questions & Answers

Hello, thank you for your question. Without looking up your specific order, usually, once we receive your email requesting a refund, our team will review your request and if a refund is approved, our accounting department usually needs 1-2 business days to complete the refund process on our end. Then it goes through the system back to your bank or credit card company to complete their part and that time frame depends on the bank or credit card company's policies. Please email our customer service team to follow up on your refund request if you already contacted your bank and they haven't received any refund info. The customer service email is service@megamotormadness.com. Please provide them with your order number for a faster reply. Have a great day, stay safe and healthy.

Yes you can. If we don't have the parts in stock we can special order them if needed

I understand we have had bad ratings in the past, but we are working on offering better customer support. We have a parts department that handles our warranty support.

Please call us 855-623-6686 or 561-948-1483 during business hours (M - F 8:30am to 5pm Pacific Time). We will be more than happy to help you with the technical issue and order parts as needed. We stand behind all of our products, but you have to let us know when there is a problem.

Hi, Mega Motor Madness is under new management and we apologize for any delay in your order. Orders placed on our website are processed the same day and ship the following day unless the product is being fully assembled and tested. Our assembly time frame is now 4 business days. If you have any questions or concerns, please call, text, or email us anytime!