LeatherUp
Questions & Answers

Here’s what buyers have asked with answers from LeatherUp staff and previous consumers.

questions answered

answered within 1 day

Question:

I just received my beautiful Vulcan boots. I love them. I have one small problem. They are too narrow. :'( Size 6 1/2. Can they be stretched? Do you have a place where I can bring them to be made wider. I'd hate to return them. Please help me. Thank you. I'm a steady customer. Marla C.

Answer:

Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck

By Chris H., over a year old

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Question:

I agree with everyone please stay away from leather up, they do not care about the customer at all. The attitude, respect and care should not be allowed. Too many people who care about people, and products are having money lost when people use a company like leather up. They believe that they are too large of a company to care about one customer and they dont care about their jobs enough. So everyone needs to send a CLEAR and LOUD message that the customer is what keep them in business and is what gives them a paycheck. And until you understand that, then NO ONE should do business with Leather UP AT ALL. I would rather give my money to someone who cares and cares about their job. Please spred the word.

Answer:

This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.

By Jack M., over a year old

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Question:

Leather Up why is it so difficult to return an item and get a refund. Also why are the sizes so off? I was going to order from you but the reviews are terrible! Sad!

Answer:

You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.

By Mike F., over a year old

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Question: