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Joancee
Questions & Answers

4,170 reviews

Here’s what buyers have asked with answers from Joancee staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

Hello.I ordered an engagement ring10 days ago an paid the extra for the 3 to 5 day delivery.I haven't received my purchase yet.Joseph Harris is my

Question:

Worried. Ordered a ring set. Says it's waiting for carrier that was 2 days ago. Is this a scam. I'm so worried

Question:

How do I send pictures to you for a return?

Question:

Are the rings real?

Question:

I want to purchase a ring for me wife nd her size is k you only do k nd half if I ordered that size and it doesn't fit would I get a full refund.?

Question:

Is this business trust worthy? Does this company honor their return policy? Is there a phone number you may contact to speak with a live person?

Question:

Will my jewelry last? Does the s925 mean it will chip and turn? I bought on the pretense it was sterling silver and was hoping to wear it everyday

Question:

Are the rings real diamonds

Question:

If the rings turns green in your fingers

Question:

I am thinking of purchasing a rose gold platted ring from you. I was wondering approximately how long does the platting last before they fade?

Answer:
I don't know how long the plating will last but I bet it will not last as long as the shipping takes. Wen they say 7 ~ 10 day delivery they mean more than 4 weeks. I still do not have my product, it's in China. I should have got it 20 days ago. Fins another someone else more professional personal suggestion
By Stacey C., over a year old
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