Italo Jewelry
Questions & Answers
Here’s what buyers have asked with answers from Italo Jewelry staff and previous consumers.
18
questions answered
0%
answered within 1 day
Question:
Is it shipped from China?
Answer:
Hello there! Our main office locatded in California. Our factory located in Hongkong. All the package will ship from Hongkong. If you have any questions, please consult our customer service staff, they will give you a detailed answer. Thank you for your question. I hope you will like our products!
By limon t., over a year old
Answer:
It took one month from the time I ordered and paid for the ring to receive it. It was not like the photo, so I returned it. The entire process with this company has been a nightmare. I hope you have a happy outcome.
By Robyn F., over a year old
Question:
How do I get a refund
Answer:
They sent me a ring with broken prongs and now they dont want to give me my money back.
By Nickeya H., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?