Here’s what buyers have asked with answers from Hubspot staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
I would really like to hear from anyone who as anything positive or negative to say about Hubspot. They certainly promise the world, but do they deliver? Had a couple of bad experiences in the past being sucked in by hype and can't afford another!
By Graham H., over a year old
Answer:
Because they are only interested in scamming money. It is that simple. Your review is very generous.
By James P., over a year old
Answer:
Check this out:
Dear James,
I am sorry to hear that this has such an adverse impact on your employment contract and personal life.
I will see what I can do to help you. While I am unable to cancel the subscription entirely, I will seek approval for an exceptional one-time downgrade on a goodwill basis on the next bill date 15 May 2022 instead of renewal date.
The downgrade will be to remove the additional 5k marketing contacts (AUD150/month excl. GST), therefore bringing your monthly subscription fee down from AUD224.89/month excl. GST to just AUD75/month excl. GST
However, I will need your help to reduce your marketing contacts to less than 1,000 first. Please follow these steps -
Under Account & Billing > "Usage & Limits" > Manage Marketing Contacts.
On the final page, please ensure to click on Update Contacts to ensure this is captured by our system.
For a step-by-step guide, you can refer to this article on setting contacts as non-marketing
Thank you.
Best regards,
Bertrice
btiong@hubspot.com
Contract Manager, JAPAC (GMT+8)
For technical questions, please log a support case in your portal or contact our Support Team: help.hubspot.com
Sent from Front
> On April 19,2022, 2:26 PM GMT+8 james.dgdonline@gmail.com wrote:
>
> This is a simple case of not ready the terms and believing the service to be like all others in the market place.
>
> You can see we are not using it!
>
> Times are tough already I'm going to loose my contract over this!
>
> Loosing my contact will mean loosing everything my house car! Everything.
>
> Is there any compassion here?
>
> King regards James
By James P., over a year old
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