Grove
Questions & Answers

Impossible to reach via phone. Impossible to get a response via email if you're attempting to cancel. AVOID.

Very, just in my personal opinion, useless. Save the time and just buy from amazon.

Oh you can get ahold of someone if an auto reply to an email works for you. BUT if you are asking for service for your needs as a customer buy elsewhere. The horror stories are TRUE!

Impossible impossible impossible crooks crooks crooks

Impossible to reach. No answer to my multiple attempts to fix a web site. I sent the attached photo to customer service with description of problem and got no response.

I got help immediately with their Chat Message icon. However, outcome wasn't great. So I just asked to cancel my order and they did

I e-mailed customer service -- but I also contacted PayPal & told them not to accept any further transactions from Grove on my PayPal account. PayPal e-mailed me & said they cancelled payment between my account & Grove. Good job, PayPal!

Chat option is super fast! But they also respond to emails quickly!

Most recent email to contact them is: support2@grove.co

They email you when you order so you can reply directly to those emails. So yes.