GoodRx
Questions & Answers

Here’s what buyers have asked with answers from GoodRx staff and previous consumers.

305
questions answered
0%
answered within 1 day
Answer:
Yes we do. Just present coupon to save. Have a nice day
By GoodRx R., over a year old

Answer:
If you have any questions, we're here to help - please email help@goodrx.com and we'll get back quickly. Pharmacists have the discretion to honor or refuse controlled substance coupons, but most of them (like 99%) will take them, which is why we list them (and indicate that they may not be accepted). Hope that helps.
By GoodRx R., over a year old

Answer:
Hi Terry! You will need to present the coupon to the pharmacist, usually before, they fill a prescription. If you doctor's office is willing to do so for you then it may be okay, but we would suggest you present a new coupon each time you fill or refill. Sometimes our prices fluctuate and checking the coupons may get you a deeper discount. If you, or your doctor, presented a coupon and the pharmacist, for whatever reason, says the coupon cannot be used please give us a call at 1-888-799-2553, our Advocacy Team would love to assist you! Our hours are Monday-Sunday, between the hours of 8AM and 7PM CT.
By GoodRx R., over a year old

Answer:
Hi there - can we help you? Head to our help section for information on how we do business.
By GoodRx R., over a year old

Answer:
It takes very little time. Immediately after sign up you'll receive the information you need to purchase at our discounted rates.
By GoodRx R., over a year old

Answer:
Hi Shirley! We list coupons for Phentermine here: https://www.goodrx.com/phentermine Please be sure to update the script details and zip code to see prices for your area.
By GoodRx R., 3 months ago

Answer:
Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy, Steve. They're available Mon-Sun, from 6 AM to 9 PM CT.
By GoodRx R., 9 months ago

Answer:
GoodRx can be used in place of Medicaid as long as the two aren't combined. Please give us a call at 888-799-2553, so we can contact the pharmacy on your behalf. We're available Mon-Sun, from 6 AM to 9 PM CT.
By GoodRx R., over a year old

Answer:
Great question, Don! Since GoodRx compares prices at different pharmacies, there are sometimes lower prices with a GoodRx coupon. If you have a GoodRx Gold account, you are still able to use a GoodRx coupon if you find that it offers a better price for your prescription at a pharmacy in your area.
By GoodRx R., over a year old

Answer:
Hello there Anita, we're sorry for your frustrating experience at Walgreens. Please give us a call so we may investigate this and reach out to the pharmacy on your behalf. We can be reached at 888-799-2553, Monday through Sunday from 8am to 7pm CT.
By GoodRx R., over a year old


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