Here’s what buyers have asked with answers from Fax.com staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
I need to cancel my account.
Answer:
Yes there sure are! And I've already had to contact customer service with my new company AND THEY GOT BACK TO ME VIA EMAIL WITHIN 7 HOURS! I highly recommend SR Fax!
By Liane H., over a year old
Answer:
It is nearly impossible to get a hold of anyone willing to help. I have tried for months to cancel my account.
By Jacqueline C., over a year old
Answer:
This company is a total scam. They make it next to impossible to cancel your account and there is no way to remove your credit card information. After NUMEROUS attempts I was finally able to get someone on their online chat (after having called, emailed, and opened tickets) who said he would cancel my account.
By Jacqueline C., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?