FabFitFun
Questions & Answers

Don't do it

Hi Karen! We are so happy to hear you are wanting to gift our membership! The best way to do so is by purchasing a gift card that can cover the cost of the Annual membership! This way, your daughter can set up her own account under her information and customize her boxes. You can always set up the account with her and put down your credit card information, however, we don't necessarily recommend this, as we have sales in-between seasons where you can purchase additional items outside of just the boxes! Feel free to reach out to our Customer Care team if you have any additional info!

Do not waste your money... Give rose farmers.com as a gift

Hi Shirley! We are sorry to hear about this. It is very strange that you received the Fall box twice. In order for us to assist you, please reach out to our Customer Care team at fff.me/care!

Nothing ships right away with FabFitFun. I've been waiting on an item from add ons that wasn't shipped with my box and tracked it yesterday and it's been sitting at "preshipment" waiting for a label for 3 weeks. I contacted FFF customer service to find out why it hasn't moved for 3 weeks and a customer service rep told me that they normally don't give refunds but they will refund me just this one time since it hasn't shipped yet. They acted like they are doing me a favor by crediting my account for something I paid for and never received. Don't do me any favors, FFF, you won't have to refund me again because I canceled my subscription. This company is the only company that I know that will take $400 of my money and tell me that they have a month to get it to me. I'm taking my money elsewhere where I'm a valued customer and they get their products to their customers right away. FFF thinks they are the only company with a lot of customers and they are wrong, Amazon and Walmart sends their stuff right away and most times, Amazon is delivered to my house in 1 or 2 days, even during COVID. FFF will be using the COVID EXCUSE for many years once 100% of the population is vaccinated and then they will come up with a different excuse as to why their nose up in the air with their, "you can wait 30 days for your order because that is our policy." Get out of town, ain't nobody got time for your lame excuses.

Hi Katrina! If you are not home when your box is delievered it will be left at your door, unless you have personally set up signature required through USPS!

A: Hi Sandy! Hello Fresh is one of our sponsored box partners! If you have any questions about how their coupons work, please feel free to reach out to their customer service! Xo

Hi Michelle! To clarify, it was a straightening iron! If you did pick this and did not receive it, please reach out to our Customer Care team at fff.me/care so we can further assist you! Xo

Hi Morgan! All of our ads features a variation of the box members could have received based on their customization choices! If you customized and did pick these items, please reach out to our Customer Care team at fff.me/care so we can further assist you! Xo