How easy is it to get a hold of customer service at Erasmusu.com?
Asked by Dan D. on 10/2/2019
5 Answers
Danielle B.10/8/2019
Before booking, very easy. They will even contact you before you can even contact them. After having paid and in case you have problems or want a refund, almost impossible! They will try everything not to give you your money back.
Eliska T.8/5/2020
I recieved a reply from them within a 24 hour period, but they did not help me at all. They will always take the house owner's/real estate agent's side if there is a conflict, and it does not matter who is right and who is wrong.
Erasmusu T.10/3/2019
Good morning, please send a message to our chat colleagues on our website and ask about the accommodation you are interested in. We will be happy to help! :)
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