Brilliance
Questions & Answers
Here’s what buyers have asked with answers from Brilliance staff and previous consumers.
8
questions answered
0%
answered within 1 day
Answer:
Officially, lab diamonds have the same chemical and physical properties as natural diamonds and exhibit the same fire, sparkle, and brilliance. In fact, lab diamonds are so identical that most expert diamond graders need to use a machine to detect their origin (lab or natural). However, some people claim that they can see a difference, or that lab diamonds have a slightly bluer sparkle to them. Overall, the answer is that they look the same to most people.
By Meira D., over a year old
Answer:
Thanks for your question! Many times the diamonds with the best prices in a given carat and quality range will have fluorescence because, as you mention, it may make the diamond cloudy (though most of the time it does not). Fluorescence affects each diamond differently and we recommend that a gemologist inspect the diamond visually to determine if fluorescence has affected a particular diamond. We would love the opportunity to personally inspect any diamond you are interested in, please call a Diamond & Jewelry Expert at 866-737-0754 with the stock number or email service@brilliance.com.
By Meira D., over a year old
Answer:
Answer:
Karen,
Thank you for submitting your question. We work by appointment only in our showroom and you can email us at service@brilliance.com to arrange a time.
By Meira D., over a year old
Question:
Do you have payment plans?
Answer:
Yes we do. We work with PayPal Credit to offer financing and also can tailor a payment plan based on your order as well. Please contact our Sales Team with the specific item(s) you are looking for and we can take it from there.
By Meira D., over a year old
Answer:
Roger thank you for your question. Could we schedule a time to speak over the phone to go over our policies and what you are looking for? What is the best contact number to call?
By Meira D., over a year old
Answer:
Noel I wanted to follow up to make sure you got the diamond and it worked out for you? I personally looked at it before it left our offices and was very impressed with the value and size myself.
Thank you
By Meira D., over a year old
Answer:
Noel, thank you for submitting a question and you most likely emailed Erin on her day off. We have confirmed she has sent you an update and if there are any additional questions we can help with please do not hesitate to let us know.
By Meira D., over a year old
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